Big O Tires

1179 ratings
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Location

15625 S Desert Foothills Prky.,
Phoenix, AZ 85048

Jeanette

By Jeanette | 9/6/2019

Great service and helpful staff. I definitely recommend!

Sandra S

By Sandra S | 8/8/2023

My truck service is always done correctly. All the technicians mechanic are knowledgeable. Michael Casarez informs me of what issues are found and results of testing my truck. This is my neighborhood Auto shop and glad I have had no issues.

Dave Baumgard

By Dave Baumgard | 9/6/2019

It's never fun to pay for auto repairs, but Big O Tires went above and beyond to make it easier. They looked for savings opportunities for the work being done and I felt they were being honest about the work that my truck needed. When additional issues were discovered, I was called immediately and explained the issue and cost. I'll always take my vehicles to Big O!!

J

By J | 8/8/2023

Micha took time to explain my car’s problem (faulty alternator) and broke down all the pricing including labor. He helped me make a decision to move forward with the fix without pressure to fix it immediately. He was clear and helpful. I was given a little discount, as well. My car is now running great!

Marty

By Marty | 9/6/2019

I was greeted promptly, everyone was friendly Service was fast and efficient Felt I was a valued customer

Nancy H

By Nancy H | 8/5/2023

I trust the advice of the technicians about the work I need . I always feel satisfied once the work is complete.

Phil Lagas

By Phil Lagas | 9/6/2019

See my ratings above.

LHarward

By LHarward | 7/31/2023

The store was very busy but still agreed to take my car and determine what was causing the slow leak in the tire. They stayed until an hour after closing to finish the car.

Joanne

By Joanne | 9/6/2019

I have been a customer of Big O for some time now. I have always found the staff very courteous and helpful...some actually going above and beyond. I was most impressed yesterday when I arrived for my 9 o'clock appointment and it was so busy there I couldn't even find a place to park my car! Figured I'd be there forever......particularly as I was there for wheel alignment, balance, and tire rotation.........Pleasantly surprised when my appointment time was honored.........and there was no charge for this service! Thank you Big O! Keep up the great work!

Ppiazza1

By Ppiazza1 | 7/30/2023

John was awesome as always

Danny

By Danny | 9/6/2019

All team members were helpful, professional and respectful. They provided good feedback regarding further work that needed to be done on my vehicle that I was not aware of prior to dropping my car off and provided quotes for the required work. Overall a good experience.

Dan of Ahwatukee

By Dan of Ahwatukee | 7/29/2023

I like this Big O tire, very upfront and straightforward

Marc Pierce

By Marc Pierce | 9/6/2019

Great experience

Carlos

By Carlos | 7/29/2023

Good services, experienced technicians and associate.

anonymous

By anonymous | 9/6/2019

Got an oil change done with them on my vehicle and there was a discrepancy in the bill. They worked everything out with me and communicated excellently. Definitely will go back.

Customer

By Customer | 7/23/2023

Always great service!

Lynn

By Lynn | 9/6/2019

fast service even though I did not have an appointment.

Edward B.

By Edward B. | 7/18/2023

I got an oil change in a timely manner at a good price. The problem is I live in Florida. But my daughter uses your shop regularly.

Tammy and Carlos

By Tammy and Carlos | 9/6/2019

We took two cars for service this time. One needed an oil change and new tires Michael was extremely helpful and knowledgeable. He recommended the right tires for my car at an affordable price. I am satisfied with the ride. The other car needed front control arms and Jon did a great job in helping me understand the problem (they even had pictures for me to see!) and gave me the best deal possible. The work was excellent and got done on time. The guys are always helpful and care about their clients. Much thanks to Michael and Jon.

Kevin D

By Kevin D | 7/10/2023

Excellent staff, professional, courteous and respectful