Big O Tires

Jared was friendly and got my car in and out in about 20 minutes to fix a screw in my tire. I'll be using Big O for all my tire needs from now on.

I was greeted promptly. Everybody in the front of the store treated me with kindness. Thank you so much for the experience.

great job again

AJ, whom I worked with was very professional, he let me know what to expect, cost and time wise. The repair was done efficiently, and done well. My vehicle was back on the road in less time then I expected. I was very pleased with my visit.

They checked my tires, determined there was no leak, filled them to proper pressure, and reset my computer, all for free. What a store and what nice people!

I showed up with out an appointment and my service I needed was completed promptly.

Every time I go to the Surprise, AZ location on Waddell, they treat me right. This time was no exception. Initially I had called with an issue with a rear passenger brake. When I arrived, they took all my info and then took the car out for a road test. They then determined what the actual issue was, how they were going to fix it, and the price. It was actually less of a problem than I had thought before, and the price was obviously cheaper too to fix. This always makes customers happy. But the point I'm trying to make here is that they actually took the time to look into the issue and determine the appropriate action instead of telling me "we don't hear anything" which is what I got from my dealership. This noise has been ongoing for over a year and a half. One trip to Big-O Tires and the problem was fixed. This is why I return to this location for services all the time.

Customer service is great and knowledgeable. I’d come back here every time my cars need tires or servicing.

Always great service. Big O is great.

Amount of work to be completed and timeliness was acceptable to my visit.

Each time I use BigO they are courteous, efficient and honest. I return to them again and again, because I know I can trust them.

Made an appointment, confirmed the special that was being offered. Checked in on appointment date, confirmed the service i needed, communicated what was done and discussed what needs to be done in the future and completed service and payment

Good timely service

Both Jason and Collin were attentive to my need for the correct tires and also friendly. It’s always a pleasure to work with those fellas

Thanks for the quick service of air pressure check and oil change. I sold this car 3 hours later

The “customer first” attitude AND action. It’s a welcome effort in this era of indifference.

Salesman was very helpful. Service was really fast

I needed a new headlight. Initially I was asked if I could leave my car and come back. O told the employee I had to wait. What I thought was going to be a 1/2 a day wait turned into only 1 hour of my time

This was my 4th terrific experience at this Big O Tires location. Props to Keno for consistently fair quotes and props to the staff for great service. Saved 60% over the Lexus Dealer.

Just walked in with a tire issue that was solved in a great amount of time and questions I had were answered to my satisfaction. Thank you