Big O Tires

1311 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

16880 W. Waddell Rd.,
Surprise, AZ 85388

Debbie

By Debbie | 2/3/2020

Jared was friendly and got my car in and out in about 20 minutes to fix a screw in my tire. I'll be using Big O for all my tire needs from now on.

Tom k

By Tom k | 5/17/2024

Have not had any issues with anything I have be needed done with the services I needed

Patrick

By Patrick | 2/1/2020

great job again

Anonymous

By Anonymous | 5/17/2024

Picked up a nail, called, had my car in the bay in 15 minutes, out of there 20 minutes later?

Mike

By Mike | 1/29/2020

They checked my tires, determined there was no leak, filled them to proper pressure, and reset my computer, all for free. What a store and what nice people!

Terry W

By Terry W | 5/17/2024

Tremendous helpful service

Nakia

By Nakia | 1/29/2020

Every time I go to the Surprise, AZ location on Waddell, they treat me right. This time was no exception. Initially I had called with an issue with a rear passenger brake. When I arrived, they took all my info and then took the car out for a road test. They then determined what the actual issue was, how they were going to fix it, and the price. It was actually less of a problem than I had thought before, and the price was obviously cheaper too to fix. This always makes customers happy. But the point I'm trying to make here is that they actually took the time to look into the issue and determine the appropriate action instead of telling me "we don't hear anything" which is what I got from my dealership. This noise has been ongoing for over a year and a half. One trip to Big-O Tires and the problem was fixed. This is why I return to this location for services all the time.

Deanna G

By Deanna G | 5/15/2024

Great customer service, clean and professional service.

Rich

By Rich | 1/20/2020

Always great service. Big O is great.

Alex P.

By Alex P. | 5/15/2024

Easy to schedule, friendly and professional customer service! Got text message when service started and updated as it was in process. Once complete got a phone call and once again very happy with overall service done!

Dennis

By Dennis | 1/16/2020

Each time I use BigO they are courteous, efficient and honest. I return to them again and again, because I know I can trust them.

Kds

By Kds | 5/13/2024

They were able to complete the repair that others were not.

Evan

By Evan | 1/16/2020

Good timely service

KMG

By KMG | 5/11/2024

Staff (AJ) was extremely helpful when explaining options and answering questions

Donna

By Donna | 1/14/2020

Thanks for the quick service of air pressure check and oil change. I sold this car 3 hours later

Andrew F

By Andrew F | 5/10/2024

We only have our vehicles worked on at BigOTries!!!

Micah Mobley

By Micah Mobley | 1/2/2020

Salesman was very helpful. Service was really fast

Craig

By Craig | 5/3/2024

Job done on time , friendly personnel, and useful recommendations. However price estimates for recommendations was higher than other places.

Christian

By Christian | 1/1/2020

This was my 4th terrific experience at this Big O Tires location. Props to Keno for consistently fair quotes and props to the staff for great service. Saved 60% over the Lexus Dealer.

ReneeM

By ReneeM | 5/1/2024

Matthew checked me in and out. He is always professional and kind. I will be using Big O Tires for all my needs going forward. I am done with the Honda dealership, now that I know Big O can do everything that Honda can. Big O pricing is fair and I do not feel I am being taken advantage of like I did at the Honda dealership.