Big O Tires

528 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 9/6/2019

They tell you what you need, not force you to buy stuff that you don't. No pressure.

Treva B.

By Treva B. | 2/20/2023

Communication with staff, accommodations while waiting

Sharon

By Sharon | 9/6/2019

I greatly appreciate service the guys were very polite and very attentive to my needs and I will definitely be back if needed

Jackie alvareZ

By Jackie alvareZ | 2/14/2023

Jackie took care of me, she is al ays amazing

Christopher Finch

By Christopher Finch | 9/6/2019

I was. Treated with the upmost. Respect and. Most of all. The. Clerk at the front Desk realy expressed that i was Valued as a friend of Big o tires. And. That how that Clerk earnes a pay check. Frim treating the customer as if they are consider a Freind to the Place that he get paid to work there. Honestly he made me feel as if i was a Valied. Freind ti that corporation. Not just a client that paying for. Service. He express a major act of what. Big o tires realy represent. any one that Comes inside that establishment. For. Service is comming to a place that consider not just a paying client. But a Freind of that. Corporation. And that made me feel as if iam not just a number in line for service, iam a Persin whom is Next to be giving. The upmost treatment inspite of the major or minor Service iam receiving. Hevmade me ferl as if my Simple Oil Change was just as major as a complete overhaul. And my cost of that simple oil change was just as valuable to any other service that may have cost $200 or $500. When i was only paying the cost of a simole oil chsnge That was. Professional. Ethics that clerk express to the fullest

Izetta N

By Izetta N | 1/31/2023

People at check in were very professional, helpful and explained my services as well as all costs and warranties. Also reminded me of the after maintenance required for the services I received. I spoke with Bo and Ms. Jackie

Velia

By Velia | 9/6/2019

Best Big'O I've been too

Bbaker

By Bbaker | 1/18/2023

Easy..clear.. friendly.. communication

anonymous

By anonymous | 9/6/2019

I use them for everything because they are quick and they stand behind the work.

Mark W

By Mark W | 1/11/2023

From beginning to end, it was an excellent experience. As I scheduled an appointment online, I contacted the store to ensure they had received it. Steve Lopez had my information and confirmed you had my selected tires in stock. When I arrived, Steve was courteous, professional, and efficient. I made my selection, told him the other services I needed (oil change, cabin air filter change, and wheel alignment), and was on my way (after enjoying a complimentary donut, of course). I appreciated the ride home. Steve called with an update about the wheel alignment and my vehicle was ready for my when my work day was done. Check out was smooth and there were no surprises. I had a great experience at Big O.

Kellie

By Kellie | 9/6/2019

Terrence was very helpful

James

By James | 12/29/2022

I am satisfied due to the positive social experience. You can tell the team that evening works well with each other.

anonymous

By anonymous | 9/6/2019

We use this location all the time because they are so trustworthy. We service all three of our cars there.

Angel L.

By Angel L. | 12/12/2022

Prices were explained to the last cent. Communication was excellent to moment you walk in and to the moment you walk out.

anonymous

By anonymous | 9/6/2019

even if you don't make an appointment you still are in and out quickly,they come out to let you know what else your vehicle may need just in case you may want this taken care of at this time or later on along with a good price.

GregF

By GregF | 10/18/2022

Quick service. Reasonable prices. No pressure for additional services.

anonymous

By anonymous | 9/6/2019

Have been using their service for many years and am completely satisfied.

GF

By GF | 9/20/2022

Quick, friendly, professional service

anonymous

By anonymous | 9/6/2019

I took my vehicle to them last week and was using my new extended warranty.Never having an extended warranty before, needless to say, I was clueless.The gentlemen at Big O walked me through the process, helping with the insurance company and explaining everything to me.I appreciate the help and will definitely use them again.

GF

By GF | 9/20/2022

Quick, friendly, professional service