By anonymous | 9/6/2019
They tell you what you need, not force you to buy stuff that you don't. No pressure.
By Treva B. | 2/20/2023
Communication with staff, accommodations while waiting
By Sharon | 9/6/2019
I greatly appreciate service the guys were very polite and very attentive to my needs and I will definitely be back if needed
By Jackie alvareZ | 2/14/2023
Jackie took care of me, she is al ays amazing
By Christopher Finch | 9/6/2019
I was. Treated with the upmost. Respect and. Most of all. The. Clerk at the front Desk realy expressed that i was Valued as a friend of Big o tires. And. That how that Clerk earnes a pay check. Frim treating the customer as if they are consider a Freind to the Place that he get paid to work there. Honestly he made me feel as if i was a Valied. Freind ti that corporation. Not just a client that paying for. Service. He express a major act of what. Big o tires realy represent. any one that Comes inside that establishment. For. Service is comming to a place that consider not just a paying client. But a Freind of that. Corporation. And that made me feel as if iam not just a number in line for service, iam a Persin whom is Next to be giving. The upmost treatment inspite of the major or minor Service iam receiving. Hevmade me ferl as if my Simple Oil Change was just as major as a complete overhaul. And my cost of that simple oil change was just as valuable to any other service that may have cost $200 or $500. When i was only paying the cost of a simole oil chsnge That was. Professional. Ethics that clerk express to the fullest
By Izetta N | 1/31/2023
People at check in were very professional, helpful and explained my services as well as all costs and warranties. Also reminded me of the after maintenance required for the services I received. I spoke with Bo and Ms. Jackie
By Velia | 9/6/2019
Best Big'O I've been too
By Bbaker | 1/18/2023
Easy..clear.. friendly.. communication
By anonymous | 9/6/2019
I use them for everything because they are quick and they stand behind the work.
By Mark W | 1/11/2023
From beginning to end, it was an excellent experience. As I scheduled an appointment online, I contacted the store to ensure they had received it. Steve Lopez had my information and confirmed you had my selected tires in stock. When I arrived, Steve was courteous, professional, and efficient. I made my selection, told him the other services I needed (oil change, cabin air filter change, and wheel alignment), and was on my way (after enjoying a complimentary donut, of course). I appreciated the ride home. Steve called with an update about the wheel alignment and my vehicle was ready for my when my work day was done. Check out was smooth and there were no surprises. I had a great experience at Big O.
By Kellie | 9/6/2019
Terrence was very helpful
By James | 12/29/2022
I am satisfied due to the positive social experience. You can tell the team that evening works well with each other.
By anonymous | 9/6/2019
We use this location all the time because they are so trustworthy. We service all three of our cars there.
By Angel L. | 12/12/2022
Prices were explained to the last cent. Communication was excellent to moment you walk in and to the moment you walk out.
By anonymous | 9/6/2019
even if you don't make an appointment you still are in and out quickly,they come out to let you know what else your vehicle may need just in case you may want this taken care of at this time or later on along with a good price.
By GregF | 10/18/2022
Quick service. Reasonable prices. No pressure for additional services.
By anonymous | 9/6/2019
Have been using their service for many years and am completely satisfied.
By GF | 9/20/2022
Quick, friendly, professional service
By anonymous | 9/6/2019
I took my vehicle to them last week and was using my new extended warranty.Never having an extended warranty before, needless to say, I was clueless.The gentlemen at Big O walked me through the process, helping with the insurance company and explaining everything to me.I appreciate the help and will definitely use them again.
By GF | 9/20/2022
Quick, friendly, professional service