Big O Tires

525 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

Robert

By Robert | 9/6/2019

Jeremy was terrific!

Luis N

By Luis N | 5/25/2023

Great customer service and clean lobby. They were also fast and friendly. Just great service all around. Jaqueline helped me with everything during this purchase.

anonymous

By anonymous | 9/6/2019

The gentlemen were courteous and always had a smile.

Janetb

By Janetb | 5/24/2023

When a problem arose when I went to pick up my car, I noticed they weren’t the right size, they resolved the problem and the next day I had my car ready to go.

Mike

By Mike | 9/6/2019

Great place.

Javier

By Javier | 5/21/2023

Great customer service !

D

By D | 9/6/2019

My tire blew out on my way to work, and this Big O location was the only one open when I needed it. I obviously didn't have an appointment, but they got me in right away and I was finished in an hour. Didn't try to oversell me on the tire, either.

Nicholas C

By Nicholas C | 5/16/2023

I chose Big O Tires cause they care and answer any questions you have. I have taken my car to Fire Stone and the people there aren’t very helpful and to me it seems like they don’t care about the customers concerns.

anonymous

By anonymous | 9/6/2019

Had a oil change this week, and let me know what services are needed in the near future!

Jesus T

By Jesus T | 5/16/2023

The price was very affordable for me with inflation it’s hard and Big O had a good price.

anonymous

By anonymous | 9/6/2019

Had my car in for a break job. Great service. They downloaded an online savings coupon for me, without me asking, and it gave me a $50 savings. On top of that they gave me a Veteran discount. How many stores, of any kind, do that for their customers? Eduardo even met me in the parking lot and offered immediate assistance. I highly recommend this store for their professionalism and personal service that showed how much they appreciate their customers. Best experience I've every received in 50 years.

Jules

By Jules | 5/14/2023

My battery was going out on Sat- I called around for apt and made one w/Firestone- to drop off in Sunday/Mothers day. There said no one there could even check my battery and they couldn’t get me in until Wed! My mother and my sons were all following me so we could drop off my car and go to Mother’s Day Brunch! After we left, we passed by BigO #004168. I went in and explain the situation to Steve- he got my car checked in right away, completed the battery and called me to keep me updated-and I was able to pick up my car the next morning. He was very nice. I understood the situation and got me in right away so much appreciated. Thanks again for all the great service.

anonymous

By anonymous | 9/6/2019

I only use Big O services for my vehicle. I trust their service. I really appreciate the new bathroom!

JamesC

By JamesC | 5/6/2023

Friendly staff and very straightforward about what I was getting done and it's pricing. Clean location and average wait times.

Mary

By Mary | 9/6/2019

Nick & Team came to my rescue! They are incredible! Their dedication to making sure you are taken care of properly is a breath of fresh air! Thank you for being there when I needed you!!

Juan

By Juan | 5/2/2023

Excellent customer service! Everything was done perfectly. Very clean for a tire shop I might add

anonymous

By anonymous | 9/6/2019

Very cordial and great communication, this eases the anxiety one has when they do not know what expenses or other repairs they may accrue.

Gloria C

By Gloria C | 4/21/2023

Service was very efficient and the agent was very friendly

anonymous

By anonymous | 9/6/2019

I want to thank you for the fast service and customer service very helpful

Tom

By Tom | 4/15/2023

The person was up front about everything and told me in detail what everything was and how important each was to get fixed and the priority of each.