Big O Tires

522 ratings
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Location

720 E Baseline Rd,
Phoenix, AZ 85042

anonymous

By anonymous | 10/28/2019

Very professional service and the van is driving like new.

DMuse

By DMuse | 12/6/2023

The associate that helped me check in at the register was wonderful. Great personality and listened to my concern before addressing it

CIndy Taylor

By CIndy Taylor | 10/20/2019

I love the store I love Terrence In so knowledgeable about my car please get this man a raise so I could stay at the store he is the reason why I come back to this store people are OK but hes excellent that's why I give the store a 5

manuel

By manuel | 11/24/2023

great just great overall

Monica

By Monica | 10/19/2019

I went to Big O for the first time about six months ago for 2 new tires and had outstanding customer service from Terrance. I knew I would go back. I went back in the summer when it was really hot outside because I had a nail in the tire. Even though they were extremely busy they took care of my tire right away. I was in and out. Customer service an A+. A couple of weeks ago I was planning a trip out of state and wanted to get my car serviced and tires rotated. I knew I wanted to go back because of the excellent customer service from the service guys and especially because of Terrance. He is awesome. A keeper! I will definitely be back!

Mike B

By Mike B | 11/13/2023

Second time using this location and both times it was a great experience. I just want to thank. Isaiah and Dorian for going above and beyond during my last visit.

anonymous

By anonymous | 10/10/2019

Great customer service! Explained what was being done to my car!

Anthony

By Anthony | 11/10/2023

Service was fast, they were friendly and gave exactly what I asked for.

anonymous

By anonymous | 10/8/2019

Had great customer experience. Everyone was friendly and so helpful.

Destiny

By Destiny | 11/10/2023

Jacqueline helped me and took care of everything! She explained everything and even recapped again towards the end to make sure we didn’t miss everything. It was my first time buying tires and I’m so glad I got such great help.

anonymous

By anonymous | 10/6/2019

Great Customer Service! Professional and timely.

Mean Gene

By Mean Gene | 11/9/2023

Steve was extraordinarily professional. Explained my needs extremely well. Provided a great value for my purchase. Definitely will be back.

Nathan

By Nathan | 10/4/2019

The only issue I ran into was there were not enough staff when I got there at opening time so I had to wait to be checked in and talk to someone

Nick

By Nick | 11/4/2023

They were fast and the pricing was great. Highly recommended to all of my family and friends. Shop was well maintained and the staff was friendly and sufficient.

David

By David | 9/19/2019

Todd has great customer service!

GregF

By GregF | 10/12/2023

Scheduling online was very easy. Additional services required were explained well. Completed before estimated time. Quick checkout. Friendly, efficient employees. Isaiah was professional & courteous throughout.

Nancy

By Nancy | 9/18/2019

The only small complaint I have is that there were grease smudges left on the inside of the car as well as on the wheels following the replacement of my tires. I should leave with a car cleaner that I brought it.

Green7

By Green7 | 10/6/2023

The service Jackie provided was amazing. Best location ever. Much better than the one on 51st

David

By David | 9/16/2019

The guy that helped me at the front was professional and friendly. I brought my suv in because I had a flat tire that I needed to get fixed. It felt great to be able to just leave my vehicle there and then come back in a few hours before they closed and picked it up. My tire was fixed and I was on my way. Zero hassle aside from getting the flat tire itself.

Jr1only

By Jr1only | 9/18/2023

Clean work and also finishing up on time . For sure I’ll go on my nexts visit