By Julie | 9/6/2019
Even though I no longer live in Tempe, I will continue to come back and to the store, Justin and Peter are great and will is the best by far! He knows me by name, he remembers my car, he's got an incredible personality and is also very knowledgeable, great guy.
By soul | 9/7/2023
front desk was especially nice, i felt like i could trust your location. i’m a single woman trust in the work is important to me, something i appreciate & look for. thank you
By Todd | 9/6/2019
I don't have much time, so all I'll say is .........quick, courteous, knowledgeable, helpful......and no pressure.
By D’Anna Kashey | 8/11/2023
After an oil change I asked for a pin to secure the hood scraping on my tire, one of the guys ran out immediately and put on in for me
By James | 9/6/2019
The workers were nice
By KT | 8/10/2023
I made an appointment and expected the wait to be less than what it was. After determining what was needed and I approved, I was told it would be an hour wait, which was acceptable. I walked around the corner and got a pizza, ate 2 slices and gave the rest to the Big O workers as I was thankful for their working on my vehicle. However, the wait was actually close to 2 hours. I have white hair, am a senior citizen, but I do work full time. When I checked out, I was asked, "What are you going to do the rest of the afternoon?" as if I had nothing better to do than spend my time waiting for my car. I replied that I needed to get back to work ASAP and try to catch up for the time I lost waiting here. They said, "Thank you for your patience" and I said, "No problem. Only the main tech thanked me for the pizza, which I appreciated, too.
By anonymous | 9/6/2019
I've been going to the Big O on Rural/ Broadway for several years. Polite group of guys and great prices too.
By Michelle y | 7/31/2023
They did a very good job.
By James | 9/6/2019
I was vary happy with my experience with BigO there in Tempe. Living in CA and having daughters attending ASU there in AZ has its challenges... I must say having a service, alignment and installation of new tires on the girls car was not one of them. I dealt with Jaramie over the phone with great service and follow through.,I indicated what we wanted done, had my daughter make an appointment convenient for both and low and behold, all work completed in a timely manner at a vary competitive price. With another 3 years with girls attending ASU, BigO in Tempe is now part of our family. Thank you BigO. JT
By Jonathan Cox | 7/31/2023
I bring all of our company vehicles here and they’re always on top of it
By Aunie | 9/6/2019
Peter was friendly and knowledgeable! My car was fixed fast and the shop was clean. Bringing my car here from now on!
By Gerri S | 7/27/2023
The service was very good. Check in was pleasant and efficient. Restroom was clean. Waiting area was comfortable.
By anonymous | 9/6/2019
Every single person there was absolutely great.....and they all had such a great sense of humor! :)
By Andrea S | 7/25/2023
It is close to my company and employees are super nice and knowledgeable.
By anonymous | 9/6/2019
Had a great experience at bigotires in tempe,very professional staff they tell you what your vehicle even take you out into the shop and show an explain whats going on
By Susie | 7/24/2023
James is awesome. He was extremely friendly, accommodating, and understanding. He has excellent customer service.
By Casey DeMarino | 9/6/2019
Just picked up my 08 xterra from this shop. Got a tune up, replaced ignition coil (service engine light was on) and an oil change. It was running pretty rough. I am really excited about how smooth and nice it is running now...better than when I bought it 3 years ago. It took about 2 days which is shorter than what I was expecting considering how busy it was. Eddie and Terrence were great to work with! Thanks, Guys!
By Tati M | 7/5/2023
Súper friendly and made it easy to resolve my tire issue. Recommended payment plan and walked me through the process! Employee was super helpful
By Kendra | 9/6/2019
Quick, efficient service
By Milliardo03 | 6/22/2023
Will hawkes has always been nice, conciderate and knowledgeable the new employee (well new to me) James Troy was really nice and informative.