By Lilly | 9/6/2019
Great service and wait time and very nice people. Only complaint is that the women's restroom was very dirty which is probably expected at an all male employee tire shop.
By Jay | 11/1/2023
Will communicates well with customers present and over the phone. he is polite and well mannered. The tech's are thorough however they should wet wipe the steering wheel after services are complete. The service is not quick which means they are working, i don't spend more than an hour and half during my wait time. I have been a long time customer of Adam's shops (2006). I trust them.
By Cindy Bradley | 9/6/2019
My 18 year old daughter at ASU (away from home in California) has come to Big O on Rural Road on several occasions for her tire light being on and needing nitrogen and and again today because of a loud knocking noise from the rear of her car. Every time she is has been given excellent and efficient customer service. I am grateful Big O is near her school and everyone has been great at helping her, especially when she cannot always express what's wrong with the car. As her mother, you are truly appreciated and I am extremely grateful for your service!
By Greg K | 10/26/2023
I go there for all my car care issues. The staff is incredible friendly. Service is always top quality.
By Tim Milford | 9/6/2019
Again, as before it's been a pleasant experience with Big O Tire service. Peter and his staff have excelled in their customer service. I am a repeat customer. There are many vehicles I have brought in to be serviced by Big O Tire shop at 2020 South Rural Road, Tempe. I own five vehicle and all five have been to Big O. Thank you for your business.
By Jon | 10/26/2023
I do not remember his name, but the gentleman with the shaved hair and Long beard was insanely kind and very amiable. He did not make me feel uncomfortable or push aggressive upsell of products. he asked me about my day and seemed genuinely kind. I will come here despite any negatives
By Jeremy | 9/6/2019
Jeremy was extremely helpful! I needed something that what not a typical request and Jeremy did great job and finished sooner than I thought! Thanks again!
By Anonymous | 10/24/2023
Being treated as an actual customer was great!
By anonymous | 9/6/2019
Every time I go there, I can depend on Jeremy and Peter to make it a fun experience. They both have a great sense of humor and it makes the waiting time seem so much shorter.:)
By Julie G | 10/16/2023
James had great customer service, he kept us updated on the vehicle process. He went above and beyond to get both cars done the same day.
By anonymous | 9/6/2019
Everyone there is wonderful ....they all have a great sense of humor and do a great job, no matter what it is. :)
By Cinbar | 10/4/2023
Very friendly and easy to ask questions
By anonymous | 9/6/2019
Pete, Mike and Will are all awesome to work with!:)
By Katie S. | 9/30/2023
James is knowledgeable and patient. He answered all my questions, was helpful, kind and friendly. It was a pleasure to do business with him. Then when I came in to have the tires replaced everything went smoothly and in a reasonable amount of time.
By anonymous | 9/6/2019
Even though Jiffy Lube is right next door, I will always take my vehicle to Big O.
By Sara’s experience | 9/30/2023
Because James and the staff and highly trained people and work well together.
By anonymous | 9/6/2019
Nice clean showroom an professional staff members an quick service
By Zane | 9/29/2023
Very good communication with price and problem with vehicle.
By anonymous | 9/6/2019
Took my Trailblazer in at 8am.Oil change, alignment, tire rotation and friendly employees. Vehicle was done at 10am.Good Prices too.
By Ledew42 | 9/23/2023
Sales associate James Troy was fantastic. Got me taken care of much faster than even he thought. Way better experience all around than my i ever had at my old location on Warner and Lindsay.