By Lilly | 9/6/2019
Great service and wait time and very nice people. Only complaint is that the women's restroom was very dirty which is probably expected at an all male employee tire shop.
By Lana C | 1/16/2024
Staff from time off vehicle drop off to vehicle pick up - great customer service
By Cindy Bradley | 9/6/2019
My 18 year old daughter at ASU (away from home in California) has come to Big O on Rural Road on several occasions for her tire light being on and needing nitrogen and and again today because of a loud knocking noise from the rear of her car. Every time she is has been given excellent and efficient customer service. I am grateful Big O is near her school and everyone has been great at helping her, especially when she cannot always express what's wrong with the car. As her mother, you are truly appreciated and I am extremely grateful for your service!
By Kay | 1/15/2024
I have visited this store several times. James takes care of my check in and keeps me informed. The prices and the quick turnaround times are what keeps me going to Big O .
By Tim Milford | 9/6/2019
Again, as before it's been a pleasant experience with Big O Tire service. Peter and his staff have excelled in their customer service. I am a repeat customer. There are many vehicles I have brought in to be serviced by Big O Tire shop at 2020 South Rural Road, Tempe. I own five vehicle and all five have been to Big O. Thank you for your business.
By Anonymous | 1/12/2024
The Employees mostly Management will be the main reason I will return to Tempe @ Rual & Broadway location. The location @ McDowell & Miller Scottsdale have a hard time opening according to business hours posted….
By Jeremy | 9/6/2019
Jeremy was extremely helpful! I needed something that what not a typical request and Jeremy did great job and finished sooner than I thought! Thanks again!
By Thomas R. | 1/9/2024
The employees were very kind and had no issue exploring what I needed fixed. Will be coming back here again when I have more issues
By anonymous | 9/6/2019
Every time I go there, I can depend on Jeremy and Peter to make it a fun experience. They both have a great sense of humor and it makes the waiting time seem so much shorter.:)
By Csheen | 1/6/2024
James was very friendly and helpful
By anonymous | 9/6/2019
Everyone there is wonderful ....they all have a great sense of humor and do a great job, no matter what it is. :)
By Anthony N | 1/5/2024
Very satisfied thank you
By anonymous | 9/6/2019
Pete, Mike and Will are all awesome to work with!:)
By Wheelchair Grand Marquis | 1/4/2024
Will, the service rep is always friendly and helpful. Everything I get is always explained to me. Good service good people
By anonymous | 9/6/2019
Even though Jiffy Lube is right next door, I will always take my vehicle to Big O.
By Michael J. | 1/3/2024
Excellent customer service!!! Thank you Will and your Team, I will see you next time I need service.
By anonymous | 9/6/2019
Nice clean showroom an professional staff members an quick service
By NM | 12/28/2023
Thought I needed a new tire, turns out just needed a flat repair. Saved me a ton of money which I appreciate a lot.
By anonymous | 9/6/2019
Took my Trailblazer in at 8am.Oil change, alignment, tire rotation and friendly employees. Vehicle was done at 10am.Good Prices too.
By Arezo | 12/18/2023
I've been visiting this location for five years, and William is the primary reason I remain a loyal customer. His authentic concern and outstanding customer service consistently exceed expectations. Although I missed seeing him today due to his day off, I believe his efforts deserve recognition. William is the person I trust with my car. I'm grateful for his assistance over the years and will continue to patronize this business, drawn by the honest and genuine service provided by William.

