By Advanced | 9/6/2019
My Employee dropped off vehicle ....I picked up ...all is good
By Wheelchair Grand Marquis | 1/4/2024
Will, the service rep is always friendly and helpful. Everything I get is always explained to me. Good service good people
By Denis | 9/6/2019
Jeremy Vega was a professional, knowledagble and i felt very confident in his recommendation on tires. He explained all options clearly. Jeremy greeted me with a smile and offered assistance just as soon as i walked in the door. He was on the computer when i entered the store and Jeremy immediately greeted me. That is customer service!
By Michael J. | 1/3/2024
Excellent customer service!!! Thank you Will and your Team, I will see you next time I need service.
By Mariah | 9/6/2019
Will Hawkes greeted me and was extremely helpful through the whole process. Was in and out in less than a half hour. Brian Heaton performed the oil change and did a phenomenal job. Will be making this me regular spot for auto maintenance!
By NM | 12/28/2023
Thought I needed a new tire, turns out just needed a flat repair. Saved me a ton of money which I appreciate a lot.
By Samantha | 9/6/2019
First time visiting this location and was very impressed.
By Arezo | 12/18/2023
I've been visiting this location for five years, and William is the primary reason I remain a loyal customer. His authentic concern and outstanding customer service consistently exceed expectations. Although I missed seeing him today due to his day off, I believe his efforts deserve recognition. William is the person I trust with my car. I'm grateful for his assistance over the years and will continue to patronize this business, drawn by the honest and genuine service provided by William.
By Samuel | 9/6/2019
Jeremy the manager is exceptional! I lost hope to a store in Prescott. Brought my issue there and Jeremy did all that he could to get me the right tires. Now this will be the only tire shop I will go.
By Tim S | 12/14/2023
I appreciated the customer service that James provided prior to dropping off my car and the follow up he provided throughout the day, tire options for my vehicle, and general friendliness.
By Mary | 9/6/2019
Very nice staff. And helpful.
By Ledew41 | 12/12/2023
Super service and took care of everything
By Ryan | 9/6/2019
Jeremy was really helpful and knew his stuff. He fit my car in right away and the service was excellent
By Gabriel N | 12/12/2023
Outstanding staff, nice location, close to home.
By anonymous | 9/6/2019
I needed a replacement tire because the one I had was totally flat due to a large nail. Jeremy was so very helpful from beginning to end and made me feel very comfortable. I was back on the road in less than hour. :)
By Jaime | 11/28/2023
Staff was super friendly and welcoming. I would highly recommend BIG O TIRES
By John | 9/6/2019
Sales reps were friendly and got the job done quickly.
By DianaS | 11/9/2023
I had an unexpected flat tire and was able to get into the store for service quickly. It was determined that it was a side puncture and could not be repaired. But I was able to get new tires thanks to the very helpful assistance of James Troy at the front desk.
By Desiree | 9/6/2019
I always receive great service at Big O.
By Teresa S | 11/3/2023
Always a great experience when I come in. Everyone is helpful.