By anonymous | 11/7/2019
Adam Greunder was very kind. Dropped in without an appointment and they did an oil change and rotated the tires within 2 hours. I will definitely go back for my next oil change!
By Alex D | 2/6/2024
I’ve been going to this big o for 20 years . Same staff which are truly wonderful everytime I come. In
By anonymous | 9/8/2019
The manager at this location is incredibly helpful and very nice to deal with.
By Rick S | 1/27/2024
The online scheduling and options for tires was extremely easy to manage. What I saw is what I got. You can't ask anything more than that. I was in and out of there in less than an hour. I'm very satisfied with Big O.
By Abdul | 9/6/2019
awesome
By Bella C | 1/26/2024
Had flat and tire issue. They worked me in promptly and provided great pricing.
By Marty Mulkey | 9/6/2019
Your counter service employee "WILL" was very friendly and efficient. During the duration of my stay for a rear axle brake job he kept me informed of the progress of the the work being done.
By Joe | 1/20/2024
Good service and no need to appointment
By Angelina | 9/6/2019
I was very happy in the service that it took to get everything completed for our son. The workers were excellent and explained everything to us in a timely fashion. they are now part of our family.
By Lana C | 1/16/2024
Staff from time off vehicle drop off to vehicle pick up - great customer service
By Chandra Smith | 9/6/2019
The store opens at 8am on Saturdays, I called at 730am and was greeted by Will. I told him I needed brakes, rotors, oil change and an alignment... He said if I got in asap, he'd have my vehicle done by noon. I came right in and was greeted my Will. He was quick, efficient and friendly. I got the call at noon that my car was ready as promised. I have to say my car hasn't run this good in years. Thank you Will you are the best!!!
By Kay | 1/15/2024
I have visited this store several times. James takes care of my check in and keeps me informed. The prices and the quick turnaround times are what keeps me going to Big O .
By Jessie | 9/6/2019
I have family mechanics in a different state, so my standards are high. This crew kept everything clean, professional, and thorough. I felt informed and comfortable with every suggestion and decision I made from it. I will definitely be back.
By Anonymous | 1/12/2024
The Employees mostly Management will be the main reason I will return to Tempe @ Rual & Broadway location. The location @ McDowell & Miller Scottsdale have a hard time opening according to business hours posted….
By Morgan Schenk | 9/6/2019
Wow this is the nicest Big O I have ever been to in my life! The staff is ultra friendly and extremely knowledgeable about what they are doing. I bought tires from them a couple of months ago, 4 brand new ones, for an amazing price! When I came back in a couple months later for an oil change, they saw I was a loyal customer and put the oil change on their tab. I am always coming back into this store. They are the nicest people and are the best at their jobs! Thank you Big O Tires on Rural Rd.!
By Thomas R. | 1/9/2024
The employees were very kind and had no issue exploring what I needed fixed. Will be coming back here again when I have more issues
By anonymous | 9/6/2019
I have a Big O account so of course I use Big O when needed. The store on Rural & Broadway in Tempe outshines all the Big O Tires I have previously used. Everyone is helpful and straight forward. No one wastes your time whether it is a quote or a flat or getting new tires. I enjoy an employee who is not afraid to talk with the customer and treat them well. Will has always "been there"...from fixing a flat to putting on those new tires for either of my cars.
By Csheen | 1/6/2024
James was very friendly and helpful
By Nikol | 9/6/2019
Since my visit I have referred many people to this location. Jeremy the manager was AWESOME and the rest of the staff was super friendly as well. Jeremy had answers to all my questions and was very knowledgeable and I greatly appreciated him giving me all my options and letting me know what would work best for my needs. I have been using a different tire company for many years but after my visit I will go to this Big O for all my auto needs.
By Anthony N | 1/5/2024
Very satisfied thank you