By Deneen | 9/30/2019
I never give the top rating because there always room for improvement . I,am happy with the service I got.
By Bill | 9/29/2020
Once these folks get to know you, The stress of car repair is over. Very well taken care of and confident of issues resolved. Thank you We will be back.
By Delbert | 9/28/2019
New oil was dripped on the air cleaner. I wiped it off, no problem.
By LHC Motohero | 9/28/2020
Drop off overnight box safe, secure well stocked with forms and pens. Web let order be placed and the shop got it done no questions asked...
By Hilary | 9/10/2019
Tires I wanted weren't available but staff was quick to offer an alternative.
By Esther P | 9/24/2020
My Credit card had not arrived by the time of my appointment, but BIG O did all the paperwork and set up our appointment anyway. Walked in, was directed to a representative and viola, signed the paperwork, waited in the waiting room and the name was called after a short wait and boom out the door. Left with smiles and our new tires. All employees were friendly and knowledgeable. left a very good impression. Also place was very clean. Thank you
By anonymous | 9/6/2019
Got 4 wheels and tires, they look sweet!!! Little lengthy of a wait but overall very nice!!
By Jill | 9/24/2020
I have had my cars cared for by Big O for over 10 years. I've never felt taken advantage of or overcharged. I trust the work done, and the friendliness of the employees.
By anonymous | 9/6/2019
They do a good job. But they should of called me it was finished. I finally called to see if it was done. And it was
By Anonymous | 9/22/2020
I was loading up 4.. 35 in tires and wheels into the back of my truck...super heavy and one of the guys came over and helped load them...thought that was pretty nice
By Ken | 9/6/2019
Special order tires came in and I did not receive a call as they were put in stock because warehouse did not tag tires properly.
By Steve P | 9/22/2020
Professional all the way around.
By anonymous | 9/6/2019
Kept me informed & up to date on services needed & cost
By stuccomasters | 9/22/2020
the best.
By anonymous | 9/6/2019
They had what I needed and completed my work fast and well.
By George | 9/21/2020
I've bought a lot of tires from this store and will continue to do so
By anonymous | 9/6/2019
Staff was friendly service was quick..............
By DoreenD | 9/19/2020
Big O is the best. Zach Skinner is one of the best associates they have. He's knowledgeable, compassionate and clearly loves what he does. Lake Havasu Big O is one of the best organizations and they provide the best customer service!
By Bill | 9/6/2019
I brought my truck in because a tire was losing air. The front lobby was fairly full with customers waiting for their vehicles so I thought about coming back later but one of the staff checked and they could repair my tire right then. They did pull my truck into a bay, took the tire off, patched it and put it back on. Here's where Big O kind of dropped the ball, my truck was pulled part way out of the bay to make room for another car. My truck sat there while workers went about their business every now and then looking at the truck and then at me standing there with my 2 dogs. This went on for some time until the original staff member finally came over and apologized for not checking me out sooner. I thought the cost of the repair was very reasonable.
By Peggy M | 9/18/2020
Very efficient. Great sale price. 4 for price of 3

