By Barbara | 3/2/2020
I am overall very positively impressed with your store, service assistance. I am disappointed this morning as I was told a replacement tire would be on the truck to your store this morning to replace the one that was damaged on my CRV. I called this morning and it was not put on the truck and consequently was not in the store this morning so I will have to wait a day to see if it comes tomorrow. The small spare tire was put on my car until the new tire comes in but I am not comfortable driving with it for more that getting back down to your store. I have been without transportation all weekend. I appreciate your shuttle service and Ray is exceptional in his kindness and is a true gentleman. I still think your store and staff are the best and will not let this one inconvenience change my mind about returning for my tire and auto needs. Stuff happens.
By Chris H | 10/12/2020
This is a well run store. I've bought many sets of tires here and had many services and I have always left a satisfied customer. Thank you. Chris
By Paul | 2/17/2020
Good staff, I had an appointment which they handled in a timely fashion. I will be back!
By John N | 10/10/2020
Dave and the Staff we greets always
By Jerry | 1/30/2020
The sales assoc that I worked with was very friendly and made the tire buying easy. I made an appointment online and got my car right in for new tires. I was very satisfied with the whole experience.
By Happy in Havasu | 10/9/2020
The employees were fast and attentive. It was easy to get taken care of. Thank you!
By John | 1/29/2020
Nice store and good customer service.
By Jim B | 10/6/2020
The staff is always helpful & professional.
By Keith | 1/22/2020
Shuttle Service home was much appreciated. I allowed an hour longer than anticipated before returning but it was not ready yet. Can you email me a quote to replace and install 4 tires. 225 60R16 97T are on the 2007 Chev Impala
By Sherry H | 10/6/2020
I take all my vehicles to Big O for oil changes and tire rotation. The people are always friendly and nice. The even know my name. The price is right. I won't go anywhere else
By Martin Willis | 1/21/2020
Chris was great! He was very helpful and professional. Great face for your company!
By Barb | 10/3/2020
CUSTOMER SERVICE family attitude.....dedication
By Jay | 11/25/2019
Great team
By Lokbiz | 10/2/2020
Call for price and availability. had product in stock, same day service
By Jacquline | 11/12/2019
I dropped my truck off at 9am, it was getting new tires, shocks, oil change and alignment. When I got back there after work at 3:45 I was told it was on the oil change rack and almost done it was after 5 by the time my truck was complete.
By Mack P | 10/2/2020
At the lake Havasu Az store a sales employee named Zach was outstanding he is the reason for my purchase and I will return
By Tony Deleon | 10/22/2019
Zack was great to deal with did not make me feel like a bother like great step up from the other employee last time. Also did not get the mechanic's name that worked on my truck but he did an awesome job also
By Bob Perez | 10/1/2020
Great friendly service
By Jerry holdren | 10/8/2019
Good and on time service
By Linda N | 9/29/2020
I have always been happy with the service BigO provides.

