By anonymous | 9/6/2019
Took my car in for a free tire balance and rotation I got in the mail. Bought my tires there earlier this year, and they are always efficient and helpful.
By brad | 6/5/2021
Very efficient and friendly staff.
By Bianca | 9/6/2019
Great people. Informative and caring. The shuttle service is great and very convenient.
By Mike H. | 6/5/2021
I really love Matty and how professional she was throughout the process.. She is always very helpful in person or on the phone..
By Allyn Montgomery | 9/6/2019
So pleased that you fitted me in for the oil change as we just returned from vacation and needed it. Always friendly and obliging staff.
By Susan n | 6/5/2021
Great service
By anonymous | 9/6/2019
Its always a pleasure doing business with big-o tires
By drr | 6/4/2021
zach and dave very professional at front desk. no problems with services performed and no upselling.
By Kelly | 9/6/2019
Great customer service... very friendly staff! Fast and easy!!
By B Foltz | 6/4/2021
Bruce was funny and helpful. I enjoyed his customer service. He called when my car was ready, was prompt, and friendly.
By Sue guardado | 9/6/2019
Always friendly and helpful I will continue going back
By Doreen D | 6/4/2021
Big O is the best place to take your car. If there is something they can't fix they will let you know. They are honest and helpful. Love the staff. So professional and caring.
By Jerry | 9/6/2019
did great did not offer alignment but tire rotation instead
By Nate | 6/3/2021
Rarely have any difficulties and David is super.
By Fred | 9/6/2019
I have used the Big O shop for oil changes, alignments, tire rotations, and tire repair. Their employees are friendly and knowledgeable. Their prices are good and they often offer coupon savings in the local newspaper. The last time I was in I, had a screw in my R/F tire. It was a busy Monday morning, but they had the tire repaired and I was back on the road in about the 45 minutes. Best of all, they repaired the tire for FREE!!! I will definitely use Big O again in the future!!
By Carole B | 6/3/2021
A lot of work went into finding the problem, them its was communicated to me, where I learned all about the problem.
By Mike | 9/6/2019
From my first visit to your Lake Havasu store, your company set the bar high. I've come to expect nothing less than superior service. I cannot communicate clearly enough how important trust is when it comes to servicing our vehicles. We travel a great deal and carry our precious grandchildren in our vehicles regularly so a safe, secure, and dependabke vehicle is absolutely required. Your staff, service, and products have never failed us.
By Mike L | 6/2/2021
Billy Sherman, the rep I have dealt with since moving to Lake Havasu city is fantastic, knowledgable, friendly and on top of his game game. Dave, the Service Manager, equally good, great people.
By Mary | 9/6/2019
I came in on a busy Saturday afternoon in need of a new battery. The correct one was in stock and I was on my way in about a half an hour. Excellent service as always.
By Robby P. | 6/1/2021
The staff were great and very helpful in my time of need. I had a long trip back home and they were open early and did more than I expected. I couldn’t thank them enough for the great job they did for me.

