By Ken | 9/6/2019
Always taken care of have been doing business with this location for many years and will continue for many more I believe in putting money into local business owners
By The Edge | 7/27/2022
Brought vehicle in at appointment time, took vehicle right away for service, performed work professionally, another great experience.
By Sue | 9/6/2019
I have lived in Havasu for almost 2 years, and have always done business with you, purchasing new tires for my Camaro, etc. I had an almost flat tire a couple of mornings ago, so I stopped by your Big O store. I was met in the parking lot by a nice young man (I think his name was Zach), and was told they'll get it taken care of. About 45 minutes later, Victor came in and said "Sue, you're all taken care of!"� Over the summer, I got to know Victor, as I had a problem with my new tires losing air (but it seems to have taken care of itself now). Anyway, he always took care of me, and always with a smile on his face...very nice young man. It's important to me to do business with a company that I can trust, so thank you for your excellent work, and your professional, courteous and friendly staff.
By Havasu Mike | 7/26/2022
I have been a long term customer to this store. I have never been in the store and not called by my name. And the service has always been top shelf. If it wasn't I wouldn't be back. Customer for over 20 Years in Lake Havasu City
By Dawna | 9/6/2019
I had a screw in my tire. I went in to the store. It was clear it was a very busy place of business. Even though it is a busy place they were very professional and courteous. They took care of my tire in a very efficient manner.
By stephen p | 7/25/2022
the professionalism of all employees. comfortable waiting area, and fair prices
By anonymous | 9/6/2019
The crew at the 86403 Big O are fantastic! They are helpful, efficient and get the work done in a timely manner! They suggest services needed and help you decide what needs to be done. Friendly service!
By R. Arnolf | 7/25/2022
they seem to be right on point in getting you taken care of.
By anonymous | 9/6/2019
You did a fine job om my jeep, great customer service and good quality work.
By Jsam97 | 7/21/2022
Check in was simple. The waiting area was okay, but had enough seats and refreshments. The wait was very quick. I did not receive the cost for the service prior to receiving it but I also did not inquire about it. I had a tire alignment done but my steering still pulls right. Would be nice to receive a tire tread inspection with this service as that is the last culprit. Overall, great.
By Randy | 9/6/2019
Once again Chris came through. I had an unusual request to test fit some custom wheels. My son bought new wheels for his lifted Tacoma and gave me his old set of black Fuel 17" wheels. I wanted to see if they would fit on my wife's stock Sequoia. I had recently bought new tires from Big O for the Sequoia and thought the new wheels would be a nice addition. Chris test fit the wheels before mounting and charged me the bare minimum to mount and rebalance the tires. I'm sure most places would have told me they wouldn't fit and then try and sell me a new set of wheels. The guys did a great job and Chris was awesome communicating to me the details. Exceptional customer service seems to be lacking these days but not at Big O (Lake Havasu City). I'm very pleased with how I was treated and charged and will certainly be back when I'm shopping for tires again. These guys rock and I highly recommend them. Thanks Chris and crew!!!! Randy Lake Havasu City, AZ
By Steve Z | 7/21/2022
Consistently great service from Chris Ropchak.
By Tom | 9/6/2019
Happy with the service
By DISNEYLAND FAN | 7/20/2022
I have been using BIG O TIRES in Lake Havasu City for over 20 years. I feel like I am part of the family. I will continue to use Big O for all of my automobile needs. THANK YOU!!!
By anonymous | 9/6/2019
Always great service at LHC Big O. Good prices and friendly people. Thank you LHC Big!
By Diane Cichinsky | 7/20/2022
I and my husband are long-time customers of Big-O, and I would not take my car anywhere else. The company is honest, professional, and customer-friendly.
By Nick | 9/6/2019
Great service again
By Larry R. | 7/16/2022
I use BigO for all 5 of my vehicles for tires and have oil changes on 3. All the staff goe out of their way to give you the right product and awesome customer service .
By Steve | 9/6/2019
Awesome service as always.
By Pmauhili | 7/9/2022
Very timely oil change. Comfortable waiting area.

