Big O Tires

890 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

3052 W. Martin Luther King Jr. Blvd.,
Fayetteville, AR 72704

Matt

By Matt | 9/6/2019

Everything was great.

Hollie M

By Hollie M | 6/19/2023

They were nice and they told me about an hour for 4 tires I purchased to be mounted. They completed that in that hour time frame they gave.

Morgan

By Morgan | 9/6/2019

Everyone here is very friendly and polite! They got all the work that I needed on my car done super fast and I haven't had any issues! Highly recommended!

Johnny F.

By Johnny F. | 6/13/2023

Very friendly work me in,and made the repair was very friendly service appreciated it.

Mark

By Mark | 9/6/2019

Awesome experience

Lilraye214

By Lilraye214 | 6/12/2023

Trey was the best customer service person I have ever had there. He was highly positive and energetic. Communicated everything going on with my vehicle and option I had. A+++

Teresa Aspinall

By Teresa Aspinall | 9/6/2019

I went in to get my wheels balanced to take care of a shake, they were quick and the shake is gone. Thank you!!

Jeremy marsh

By Jeremy marsh | 6/1/2023

Good service

Bridget

By Bridget | 9/6/2019

Zach Johnson helped me during this particular visit. I had called before I showed up to explain that I had bought tires from the Bentonville location but had a flat that needed repaired so I was asking about using my warranty. He was very friendly and told me to just bring my car on in and they would take care of it. When I walked in, Zach immediately knew who I was and was prompt in assisting me. Me and my friend that came in that day are quite the jokesters and we were giving Zach a hard time all in the name of fun but he was such a good sport about it, lol. The store was kind of busy when we arrived so I left my car there but it still didn't take that long before someone called to let me know my car was ready. The man that was in the store with Zach when I came to get the car was also very friendly but I can't think of his name. I do believe he was a manager, though. Overall, I was very pleased with the service and although I live in Rogers I would consider coming back to this location again for future services :)

Steve

By Steve | 5/30/2023

Everything was great

Betty

By Betty | 9/6/2019

Great job

Dava S

By Dava S | 5/9/2023

I came right after grocery shopping and realized that I needed a tire 🙃 Staff put my groceries in their refrigerator and accommodated my husband and dog!

Jeff

By Jeff | 9/6/2019

Excellent experience across the board. My appointment was at 9 a.m. and my vehicle was being taken in by 9:05. All four tires were mounted and the vehicle ready by 10:30. I will be back.

Kevin W

By Kevin W | 4/7/2023

Staff was helpful in assessing the issue with my car. Discussed in detail the issue.

Mark

By Mark | 9/6/2019

With the exception of added soda and snake machines. I would not change anything about this store. Very friendly and helpful staff and technicians. Everyone is ready to go the next step to make sure the customer is satisfied. I will be back soon.

BobbyN

By BobbyN | 4/6/2023

The work performed on my car and the communication between Big O and me was outstanding. The price match was absolutely on target. I’ve been a big o customer for years.

Tommy

By Tommy | 9/6/2019

We had screw in one of our tires so it was ruined they had to put a new tire on which didn't take but a jiffy at what i thought was a fair price,i'll go back when i need another tire

Mario

By Mario | 3/17/2023

Tires had be ordered and the salesman had the tires at the shop on time as he said.

Randi

By Randi | 9/6/2019

I just moved up here and I was looking for a place who compared to my previous vehicle maintenance place. Big O tires will defintly be the only place receiving my business for my vehicle from here on out, and my families. They went above and beyond my expectations.

Caleb P

By Caleb P | 3/16/2023

I walked in and they asked if I needed any help. I said yes I need 2 new tires. They asked what size and I wasn’t sure so we went out and checked. Very easy process. I was informed my front tires were in need of a change as well. The person who helped me out informed me of a buy 3 get 1 free deal on cooper tires so we went with that. I also got an alignment. All was good!