Big O Tires

Overall great... however I have had 2 instances where they haven't appropriately tightened the drain plug to the oil pan after a change resulting in smallish leaks. (I nearly had to get under my truck and tighten it). I would only ask to more thoroughly check the work before it leaves a service bay.

I always get great service and its budget friendly! Thanks guys

I was there on Monday and they were fast. Not sure what all was done since the paperwork says something different that what was supposed to be done but they were quick and nice. The communication could be better since they claimed they called and didn't.

Thanks Gary for taking great care of me. Thought I had a small problem but ended up being much bigger and you showed me the broken part

Had a damaged tire, Glen checked the rim and the tread dept on all 4. front tires were in range for replacement and back tires were close so I purchased a set of Big O tires (my second full set for 2 of my three vehicles). Glen was not pushy to sell 4 tires but was knowledgable and helpful.

The Big O Tires team was extremely friendly and very knowledgeable about their products and services.

I did have a few problems after my initial visit that's why I could not give a 5 star review. I spoke with Daryl on the phone and they got me back in at my earliest convenience. Daryl and a technician went over my issues and corrected them immediately. I did not have to wait and they got me taken care of. They explained their issues and what they have done to correct them so this doesn't happen in the future. I appreciate Daryl and his teams attention to my issues and how quickly they got me taken care of.

I enjoyed my wait in their waiting room and the timing on the work done. I will definitely go back.

Wonder why it took 3 months to be asked for a review??

Thank you for the great service.

Left oil footprint on floorboard in carpet.

Very friendly!

Had to come back a second time to have the leak in my tire fixed.

Very friendly and helpful

Called and they got me in and out quickly with no hassle

As always great service.

Store is always friendly and able to get me in. I have gone there for over a year and will continue to do so!

Bought 4 new tires. Pleasant experience.

Good bunch of guys! Ethan and Anthony were super friendly and extremely knowledgeable.

I was stuck in Bentonville 200 miles from home driving on a donut with a ruined tire and three others that were reaching the end of their service life. After trying four different shops that all told me they didn't stock Michelins in my size of tire (205x65x-6) and that they'd have to order. I spoke with Glen at Big O who found a similar sized tire that would still work. A couple of hours later, I had four new tires on my car and was back on the road. No other shop would consider thinking outside the box. All they wanted to do was let their service book do the thinking for them. Glen was a problem solver and he got the business. I've never done business with Big O before but I will going forward.