Big O Tires

The service was very fast. All the employees were very helpful and friendly.

Service writer pulled up my records and knew exactly what to do. He also agreed to do a couple of extra things, like fill in all info in the Lexus maintenance book and do a thorough brake inspection.

I have been cheated by many mechanics over the years but I don't have to worry about that with Big O. They are thorough and do the work I pay for.

Quick professional service. Easy scheduling.

I Have been bringing my care to Big 0 for several years now and have always had excellent service. They are always good about explaining things to me and I trust them with my car.

Justin and the team were all very helpful.

Darrel was awesome! Friendly and knowledgeable. Very good service!!

Great prices. Excellent turn around time. Friendly and professional service!

Appt for alignment - fast and professional

Scheduling was easy, had to wait a few days for tires to be in stock which turned out to be great. Employees were nice, intelligent, and professional. Cost went up like everything else

There is a gentleman that works inside with somewhat of an accent and his name starts with a D, I can't remember it. He is not the most polite person. In fact when I was there you could tell the tech was very uncomfortable when this man was addressing him. I also never received a call that my car was ready. I just assumed that since I drilled it off at 11, it was ready at 5.

Convenient location. Good service. Friendly staff.

Called for hard to find tires for my '96 vehicle. Darryl went out of his way to find the correct tires for my car. Called a couple other shops and they could not deliver. Also, I was not hussled into buying more services that did not need. Was told precisely what I needed and that's it. Noticed that Darryl did the same for all the customers in the waiting area. Really went out of his way to provide great service!!

Justin & Race were spot on in helping pick tires out and pulling them from the warehouse in a timely fashion The shop associates were incredibly fast in getting the new tires on. The cleanliness of the shop and care they took while servicing my car was exceptional.

Just moved to Bentonville, AR from Thornton, CO and have always used Discount Tire for any tire needs. Darryl Barker bent over backwards to get the screw in my tire fixed and when I asked if it was fixed for free like Discount Tire (whether the tires were purchased at Discount Tire or not), Darryl said he didn't have that policy. End of the day, Darryl fixed the screw hole in my tire and didn't charge me to fix it. Because of that little relationship building he did for me, I will be coming to Big O Tire in Bentonville for my next set of tires! I will also engage his team for other services as well since our Camry needs a tuneup and oil change.

They are polite and explain everything fully. They pumped air in my tires for free so I didn't have to do that myself somewhere. I didn't have to wait long at all.

excellent service

Service was performed quickly and at a good value

Staff was very friendly and knowledgeable. I bought 4 new 10-ply tires and got an alignment, but the tires are starting to wear. We have rotated them as recommended, but I think the alignment is still off. What can I do?

Friendly service, good products and reliable staff.