By Julie | 10/2/2019
The service was very fast. All the employees were very helpful and friendly.
By D Warner | 11/6/2023
I'm always well taken care of and have high trust with my technicians
By Kirina | 10/1/2019
I have been cheated by many mechanics over the years but I don't have to worry about that with Big O. They are thorough and do the work I pay for.
By Dylan | 11/4/2023
Was satisfied because everything being done on the vehicle was clearly communicated by the team, and even recommended additional services that may have been needed to keep my car running well.
By Lorna | 10/1/2019
I Have been bringing my care to Big 0 for several years now and have always had excellent service. They are always good about explaining things to me and I trust them with my car.
By Anonymous | 11/2/2023
I've used them for a long time. Never be unsatisfied with any work they ever done for me
By Amy | 9/25/2019
Darrel was awesome! Friendly and knowledgeable. Very good service!!
By Sandra A | 10/18/2023
Professional attendants, went right to work on my vehicle, I received the service I expected and this is my fourth time to purchase a full set of tires. They took great care of my vehicle which is twenty years old and I’m seventy three. Now days you don’t always get good service
By Mark | 9/23/2019
Appt for alignment - fast and professional
By Golfstarlet | 10/16/2023
The staff has always been exceptional and curtious, especially Rayce. They are honest and efficient. Thank you so much Renee whiteley
By Riley | 9/23/2019
There is a gentleman that works inside with somewhat of an accent and his name starts with a D, I can't remember it. He is not the most polite person. In fact when I was there you could tell the tech was very uncomfortable when this man was addressing him. I also never received a call that my car was ready. I just assumed that since I drilled it off at 11, it was ready at 5.
By Franky R | 10/14/2023
When I first spoke to Jacob he was very polite and accurate on the stuff I needed done
By David | 9/19/2019
Called for hard to find tires for my '96 vehicle. Darryl went out of his way to find the correct tires for my car. Called a couple other shops and they could not deliver. Also, I was not hussled into buying more services that did not need. Was told precisely what I needed and that's it. Noticed that Darryl did the same for all the customers in the waiting area. Really went out of his way to provide great service!!
By tracyrae02 | 10/7/2023
I was satisfied with the service because when I could not find the coupon that was on the website when I initially scheduled the oil change, they still honored the price of $39.99
By Jared | 9/19/2019
Just moved to Bentonville, AR from Thornton, CO and have always used Discount Tire for any tire needs. Darryl Barker bent over backwards to get the screw in my tire fixed and when I asked if it was fixed for free like Discount Tire (whether the tires were purchased at Discount Tire or not), Darryl said he didn't have that policy. End of the day, Darryl fixed the screw hole in my tire and didn't charge me to fix it. Because of that little relationship building he did for me, I will be coming to Big O Tire in Bentonville for my next set of tires! I will also engage his team for other services as well since our Camry needs a tuneup and oil change.
By Austin C | 9/27/2023
Customer service will spot on, as well as finishing my vehicle in a timely manner. Also very well priced and love the fact that there is a military discount.
By Frank | 9/19/2019
excellent service
By Jigutie | 9/23/2023
They were able to perform the alignment without having an appointment. The wait was long but it's expected on Saturdays. I went in for a alignment check under warranty. Good experience.
By Lucas Pointer | 9/17/2019
Staff was very friendly and knowledgeable. I bought 4 new 10-ply tires and got an alignment, but the tires are starting to wear. We have rotated them as recommended, but I think the alignment is still off. What can I do?
By Happy Mom | 9/23/2023
I’ve been coming here since 2020, the guys are always welcoming, they explain what’s needed. And I can use Acima if it’s work that needs to be done! Thank you!!