Big O Tires

The staff at the Bentonville Big O is always friendly and helpful. They seem to go out of their way to satisfy their customers. That includes a willingness to discount/adjust costs in order to correct issues.

I have been to this location several times over the last 8 years or so and have never had one problem.

Darryl is always kind, suggests only was I need and gives great customer service! Thanks Darryl for getting me in and out in a timely manner!

The employees are all professional and work hard to meet expectations. Manager, Race, was fantastic in trying to make sure things were done correctly and in a timely manner.

Everyone was very friendly and helpful. They finished the job in a timely manner. Knowledgeable and explained everything I asked to know. I will come back to this store for any repairs I need.

Great value and excellent service. All services were performed as expected and requested.

Professional service. The mechanic thoroughly inspected my car. Darryl was in charge of the customer area and relayed information to me. The work was done and I left feeling grateful that they were making sure that I was safe on the road and that the necessary work was diagnosed properly. Excellent customer service.

Tire pressure light was on. They found a nail in my tire, repaired it

I had a flat tire. My tire was fixed promptly. I was very pleased.

Quality of service

Very professional service. I actually can see an improvement in the handling of my car while driving. Very happy with my new Michelin's

Friendly, competent service with clear communications and options.

Very good people

Everything was perfectly explained to me, they took the time they estimated, Great place and will be back for my next service

Always come here for any maintenance needed on my vehicle. Always fantastic service.

Good friendly service

Excellent service!!!

Everything was great

Had an excellent experience at the shop. My first visit. I will be back in the future.

I walked into your lobby on a Monday morning-during a holiday week. I was greeted promptly, they took my vehicle and serviced my issue. I had a screw in my tire-that ended up not puncturing the wheel. They aired up my tires, and promptly returned my vehicle to me. This service was quick, my need was addressed beyond my expectations, and delivered with a smile by all associates. Highly appreciated as a local small business owner myself! Great job Big O's Tires Team! Happy holidays to you and yours. Enjoy your Crumbl cookies. Well deserved. Sincerely, Dina Ford/WILD About Learning Academy