Hand and Stone

We were greeted immediately upon arrival with very friendly personnel. We had a very minimal wait time before being seen for our appointment. Everything during the facial was explained so I understood what she was doing. I liked her recommendations on how to minimize dry skin on my face.

My appointment was moved about 3-4 times and the reason provided was unavailability of massage therapists. May be helpful to help make scheduling a lot easier.

The spa is clean, comfortable, and relaxing. The people are friendly. Most of the therapists are very good.

Easy check in Friendly staff Knowledgeable massage therapist

Employees are friendly and helpful. Massage therapist works very thoroughly. Environment is relaxing and clean.

My facial was relaxing and the results are really good.

The practitioner was great — skillful with very gentle hands!

My therapist was able to adjust the strength of my massage, and she concentrated on my calves, because my legs are tired recently. She lowered the room lights, so I could relax. Some of the massage lotion was warm, but some was cold.

Tatiana at the Natick, MA location is absolutely phenomenal. She's highly skilled, professional, and informative. If she hasn't had a raise in a while she absolutely deserves one. This is my 3rd or 4th appointment with her and is the main reason I return to Hand and Stone each month. Can't praise her enough, you have a great team member!

My therapist was great. She made me feel very relaxed.