Pandora Jewelry

969 ratings
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Location

12300 Jefferson Avenue Store #166,
Suite 225 ,
Newport News, VA 23602

KarenC

By KarenC | 1/20/2021

Whenever I go to pandora, the Customer service is outstanding. Always willing to help and provide excellent service. Majority of the time, they have what I need. It's only around the holidays or special events that you find yourself at any wait. Which is understandable. Honestly, I give the customer service representatives much appreciation for their patience. The customers can be very undecisive, such as I.

Tee

By Tee | 1/19/2021

First, the store was very clean and very bright. The wait time was under 5 minutes for a sales rep and we were greeted when we walked into the store. The sales rep also gave us pointers on how to keep our charms and bracelets in top ship condition. She also gave my daughter (whose 14) tips on how ways to wear her bracelet.

ChaJ

By ChaJ | 1/18/2021

No diversity in your charms I wanted to purchase something that signified my culture Latin-American a lot of hearts Disney etc no diversity

Patricia H

By Patricia H | 1/16/2021

I will likely return the sales person Latasha was very help to me and very friendly. She had a smile on her face the whole time that is what made me fell so welcome there. And the other worker was the same I will tell my friends about that Pandora. Thanks

Shirley

By Shirley | 1/12/2021

I was automatically acknowledged when I entered the store. Amber was very friendly and polite. I didn't encounter any problems.

Maria de la Luz

By Maria de la Luz | 1/9/2021

I was greeted as soon as I walked in store. I thought I had a broken necklace to exchange but the associate was extremely kind at showing me necklace wasn’t broken and how to use. Since she was amazing I was excited to purchase a ring and help her with her daily sales goal.

Dorie H

By Dorie H | 1/9/2021

Carie was wonderful. She listened to what I was looking for and made recommendations based on that. She made the exchange process easy and smooth.

Gerald C.

By Gerald C. | 1/9/2021

Great customer service. The agent was knowledgeable in the merchandise in the store and the operation of the company. She was awesome!

John "G"

By John "G" | 1/8/2021

Sales associate(Amber), was very knowledgeable, helpful, pleasant, polite, practice customer safety, wasn't pushy and helped build a bracelet for my wife's birthday. She informed me of current promotions and discounts, I'll be back for valentines day.

Happy Gilmore

By Happy Gilmore | 1/8/2021

Sales person knowledge, made me welcome, helpful. Store was well lit an inviting. All associates were masked and pleasant as well. A delight to shop there.