NTB-National Tire & Battery

877 ratings
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Location

200 S. Watters Rd,
Allen, TX 75013

Michael

By Michael | 5/12/2017

Good

Anne m.

By Anne m. | 7/21/2023

William did an amazing job at getting it done fast and right I was in and out in less than 30 mins. Calvin did amazing helping get everything set up and ready to go

Michael

By Michael | 5/12/2017

Good

Mike B

By Mike B | 7/19/2023

In the past this location was under different managment and on numerous occasions "lost" my bussiness. Recently Calvin Cox has taken over as Manager and he has completly flipped not only the quality of service but the quality of employee too. He personally took over my car and helped tremendously.

anonymous

By anonymous | 5/4/2017

NTB was closed but took my car anyway. It was ready the next day at 8am as promised. Fantastic!

DETV8

By DETV8 | 7/18/2023

The staff was absolutely amazing. Even though mine was a very low priced repair they still made me feel valued as a customer.

anonymous

By anonymous | 9/4/2020

It was OK, although I had an appointment I waited almost an hour before they took my car in.

Anonymous

By Anonymous | 7/17/2023

The service manager, Michael Brenner, realized that I had planned to wait for the repair to my tire and he moved me up in the queue so that I had to wait only an hour instead of an hour and a half. Furthermore, he refused to let me pay for the repair to my tire. This is the second time that I've had this experience at this NTB and my choice of NTB and this service center was the reason that I scheduled my appointment there.

Matt

By Matt | 12/11/2017

No issues

Anonymous

By Anonymous | 7/13/2023

The kept in contact with me during the process, explained to me what the problem was and made sure I understood it. Was able to get my car fix within a day.

anonymous

By anonymous | 1/7/2021

Recommended services way overpriced

Min

By Min | 7/9/2023

Very friendly staff. Very professional.

anonymous

By anonymous | 7/10/2015

I scheduled my oil change online and they did not respect the time. I had to come back 2 hrs later and leave my car for another 2 hours. usually this place is great. not this time.

Mel

By Mel | 7/8/2023

Landon & Mike were extremely helpful

anonymous

By anonymous | 5/31/2018

Lost bolts on my car. They were replaced with twist ties

Kevin

By Kevin | 7/8/2023

The guy who was helping me was extremely helpful and fast moving process to get my car aligned

Anonymous

By Anonymous | 7/8/2023

Good customer service. Appointment time met. Work completed in timely manner

Mark G

By Mark G | 7/7/2023

Calvin went above and beyond to provide a great overall experience.