By anonymous | 9/14/2016
fast and efficient!
By Cassie T | 6/14/2023
Was attended to promptly by Lloyd in the front. Honestly didn’t think my car would get serviced same day because it was end of day but he was able to help me get my car to the back within a few minutes. Car was rattling and oil light was turning on along with battery light so this saved me from a lot of anxiety on the road. Absolutely recommend this place customer service was fantastic. 10/10
By anonymous | 7/23/2015
Great service
By ChristinaS | 6/6/2023
Luis and team were awesome! Took the time to explain what they thought was going on and then once they got into the car they were able to further clarify the various culprits of my situation. Not pushy at all and helped me to weigh my options. Will be coming back for future servicing needs. Thank you!!
By anonymous | 3/3/2020
Friendly staff . Wait time was about average and competitive pricing.
By Paulina | 6/6/2023
At first when I checked in it was a different person, but at the end Lloyd took care of my checkout. And Lloyd was so kind, charismatic, and diligent in explaining the outcome of my car check up.
By anonymous | 5/26/2017
Very happy with overall experience.
By Katied47 | 6/3/2023
Lloyd and Louis are the best!
By anonymous | 10/14/2015
They do good work but it is a slow drop off and pick up. They also usually go over the time they promise so I always call before I go back to pick up my vehicle to make sure they are done. They always seem to do a good job resetting the car oil light diagnostics too which I appreciate.
By Isaac W | 6/2/2023
The technician Lloyd took care of me like he was my friend, he was very thorough and made sure I was satisfied with my service.
By anonymous | 7/10/2018
Had appointment but still long wait. Other than that all was good.
By JuleS | 6/2/2023
Great customer service!
By anonymous | 1/15/2018
Changed #8 glowplug. The one closest to cab on the drivers side. Thank you
By H | 5/31/2023
Professional care
By Davin | 7/5/2017
None.
By Justin M Frank | 5/26/2023
Great products and great people. Ask for Lloyd Cole! He's the man and will take excellent care of you! I tell all my family, friends and coworkers to go see Lloyd at NTB roanoke! When you get there make sure you let everyone know he deserves a raise and promotion! 💯👍👍
By anonymous | 6/20/2016
Took 2 hours to get an oil change and I had an appointment. Kinda disappointing
By Chaz | 5/26/2023
Lloyd was very detailed regarding what I needed for my vehicle and the importance of it.
By anonymous | 9/15/2016
The flat was repaired properly, but the 22.99 price for a patch is excessively high - especially when their competition does it for free (Discount Tire).
By Abbi M. | 5/26/2023
Lloyd was a phenomenal employee. He went out of his way to find the best deal & tires that fit my lifestyle. Furthermore he allowed me to add an oil change last minute and was helpful throughout the process of checking in, adding services, & payment. Hats off to Lloyd !!