NTB-National Tire & Battery

599 ratings
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Location

202 E. State Highway 114,
Grapevine, TX 76051

Steven

By Steven | 6/22/2017

Thank you

gosooner13@yahoo.com

By gosooner13@yahoo.com | 5/7/2023

The manager was awesome and very accommodating to what I needed. Everyone was super nice!!!

Steven

By Steven | 6/22/2017

Thank you

Amber B

By Amber B | 5/5/2023

Great communication. Brought my vehicle In Before and they did a great job. Trust my work is going to be done correctly and that I will be able to drive my car safely with my child in it with me!

anonymous

By anonymous | 7/31/2016

Great service and great price! Need I say more?

KayLa M

By KayLa M | 5/1/2023

They were very friendly and explained pricing before dropping off car. I will say, my appt was at 4 and when I called at 5:15 the guy said they had just gotten it in the alignment thing. So it did take a little longer than expected.

anonymous

By anonymous | 6/23/2016

I walked in, had my service dome very quickly. No appointment needed

MN

By MN | 4/29/2023

NTB Rep was very friendly and takes time with customers.

anonymous

By anonymous | 9/22/2019

Very helpful with servise

James H

By James H | 4/25/2023

Great service

Marianne

By Marianne | 6/27/2017

"I made an appointment for a 3:30pm oil change and tire rotation. I got there a little early. The place had a customer or two in the lobby, and Jessica was busy helping folks on the phone and the mechanics. I could tell everyone on the NTB team worked together well. My only complaint is in the timing. They were busy and didn't get to my car for over an hour. Once they started on it, the job moved quickly. I was out of there close to 5pm. So other than the wait, I have no complaints."

Tim H

By Tim H | 4/24/2023

Consistent experience for every visit. Reasonably quick check in and out. Service options explained well and reasonable time for servicing.

anonymous

By anonymous | 4/15/2017

No waiting service was done quickly, sales assistant was professional.Only complaint was car door (interior) was left dirty from technician moving car into and out of shop.

A Very Satisfied Customer

By A Very Satisfied Customer | 4/21/2023

I'm always satisfied with the service, they always answer every question with answers I understand. I've always bring my cars to them and will continue to give the my business.

anonymous

By anonymous | 7/18/2015

A little unorganized but still use them regularly.

Manny

By Manny | 4/20/2023

Front desk clerk was very helpful, knowledgeable and very nice.

anonymous

By anonymous | 12/29/2019

I always go to NTB main st grapevine, i have been going for over 5-6 years and not until this past 2 time with both my cars that i did not receive less then perfect customer service, just because i know what i have and done in my cars the gentleman that help me did not like that i know everything about my cars. This pst 2 times, But other than that its a great place. And just one person wont change me keeping on going

Anonymous

By Anonymous | 4/15/2023

Staff and service are always excellent at this location.

anonymous

By anonymous | 11/25/2017

They told me they rotated my tires in Aug 2017 however, when I found my receipt from Aug, I noticed they did not.

JS Grapevine

By JS Grapevine | 4/15/2023

Like the appointment process and getting in and out. Don't want to wait long.