By Dominique | 12/3/2017
Excellent service
By DG | 5/26/2023
This location did major work on our older car(2009 Tuscan) couple months ago. Came back to have them fix or replace a tire. Friendly and professional staff was the reason I came here. Will do it again if needed.
By Dominique | 12/3/2017
excellent service
By Edward B. | 5/24/2023
Slow leak in tire. When i brought the tires. the repair was for life. The shop took care of me
By anonymous | 11/24/2017
From the service managers to the technicians, great service. I would recommend anyone to go there.
By PurpleDiva88 | 5/22/2023
Welcome for starters, I've been coming to this NTB facility for the last 5 years now.The staff here are wonderful, friendly professional and you get the job done. I'll just say, i'm a regular paying, satisfied customer.
By Steve | 11/16/2017
Fast friendly service
By Anita M. | 5/20/2023
someone was actually at this location on joppa road. lutherville employees did not show up for work
By anonymous | 11/2/2017
Friendly employees and quite efficient. I did not have to wait longer than necessary, and they seem to have rectified the slight pull in my four wheel allignment, something the Toyota dealer did/could not do.
By WesF | 5/18/2023
I was the first in and service was performed in the allotted time. Unlike visits under prior management, no pressured me to have additional services performed.
By Terry | 10/16/2017
Excellent job
By R. Garrison | 5/17/2023
Mr. Rico is the ultimate professional. Very friendly, and very knowledgeable about products and services. Also, Mr. Tyler is someone that should be the face of any business. He is always smiling, friendly, and professional
By Terry | 10/16/2017
Excellent job
By Maria L | 5/9/2023
Easy schedule straight forward prices friendly staff
By Eric | 10/11/2017
n/a
By K.D | 5/6/2023
Mr. Rico was such a great help TODAY!! I was only coming in for tires & break check & he was able to help me with more, I had no idea I needed more work done for my car. they were able to complete my services within a convenient timeframe…
By Eric | 10/11/2017
N/A
By Parkville Bill | 5/5/2023
Brian, the mgr on duty as I dropped off my Corolla was very friendly, opening the door just before 8 am to accommodate the customers waiting outside. His exemplary customer service proved most welcome when he said my oil change was not due for another month. As with many motorists, my driving mileage had dropped considerably during the years of the COVID19 Pandemic. Brain was most understanding as I chose to receive the oil change at this time. Picking up the car later in the day, Rico, the shop Mgr shared how he had been trained by Brian to cultivate good customer relations. This is what keeps me coming back to the NTB.
By Jeff | 10/9/2017
Good
By FrancisG | 5/2/2023
Rico and team are great