NTB-National Tire & Battery

Overall good experience

Frank was very accommodating with squeezing me in for an unexpected repair with a leak around my thermostat. He was very professional, friendly and up front about the price of the repair. The technician finished the repair in a very timely manner, as well. I am a regular customer at the NTB in Shorewood, Illinois and I will continue to return to this location because of the awesome Staff there!

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I scheduled an appointment online but for some reason that doesn’t actually schedule me if other people made appointments over the phone. Luckily, I was able to get in anyways. Staff were super friendly and told me exactly what was happening and how much it cost. Gave me a recommendation for a service that I need done but told me that by no means did it need to be done immediately, so I was very happy to have that choice.

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Very professional and friendly. Took care of the battery problem.

Service was good

I love Mikw Schneider and his team

I had a nail in my tire and they got me in, tire repaired and out the door in a fast and professional manner.

Frank helped me first thing Saturday morning by phone call. I asked his opinion on several tires. He was very informative, and answered all my questions. Even added to the information I hadn’t thought to ask. When I came in for my appointment, he continued to help, showed me both tires I was inquiring about. While in waiting area, he informed me of what was going on, and told me future things for me to consider on up keep and I WILL BE BACK! FRANK WAS WONDERFUL! A great asset to your company!!!!

Friendly, fast, very knowledgeable! I'm coming backing for a oil change and some other service work soon.

Everything was thoroughly explained, and the gentlemen was very professional and had a lot of knowledge

They have always have taken very good care of us.

The staff was very friendly and before making any repairs to my vehicle, the mechanic and associate who checked me in, took me to my tire and showed me my tire. I love the transparency and honestly from this location and staff.