NTB-National Tire & Battery

167 ratings
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Location

151 Andover St,
Danvers, MA 1923

Thomas

By Thomas | 9/15/2017

service was excellent

Satisfied Customer

By Satisfied Customer | 1/29/2020

Easy to make appointment, on time and reasonable price

Thomas

By Thomas | 9/15/2017

service was excellent

2012 Civic

By 2012 Civic | 1/27/2020

Came in for a problem with my tire. I had the road hazard warranty and with no questions asked and without an appointment, was given a new tire.

Tracy

By Tracy | 8/2/2017

All good

Dee

By Dee | 1/26/2020

Prompt service

Tracy

By Tracy | 8/2/2017

All good

LarryM

By LarryM | 1/26/2020

I called before I came down and they told me a 2 1/2 - 3 hour wait, but we will get you in as quickly as we can. Came down within an hour and they explained the pricing before perfectly before the work was done and 1 1/2 hours later they were done. It was quick compared to waiting 3 hrs. Very nice staff, everyone that I was in contact with greeted me. I’ve been coming to this location for 20 years.

Edson

By Edson | 7/17/2017

N/a

Debra

By Debra | 1/26/2020

Got oil change then needed tires and they were in stock

Edson

By Edson | 7/17/2017

N/a

Diane P

By Diane P | 1/23/2020

Associate was very informative and told us exactly how long it would be. They did discover a problem with the struts during the change and suggested coming back next day, which we did.

Luis

By Luis | 6/21/2017

Good job

mary c

By mary c | 1/18/2020

was waited on promptly and the replacement of the battery was done within an hour.

Luis

By Luis | 6/21/2017

Good job

Chris

By Chris | 1/16/2020

The overall service was excellent and price reasonable. The service reps were very knowledgeable and explained the service procedure and potential issues throughly. I would suggest the online scheduling procedure to change. There were several time windows available for me to choose from. But upon arrival, there were 2 vehicles to be completed in front of me. My 8:30 AM appointment should not have been an option if there are 2 vehicles in front of me to be completed. I planned on waiting considering I was just having tires mounted and balanced, but reconsidered after advice from my service rep.

Nurse

By Nurse | 9/11/2017

Great service!

bellagina00

By bellagina00 | 1/14/2020

I bought set if tires and rims in 02/19 and recently lost a center cap cover. Bruce ordered a replacement immediately and told me to just stop by anytime and he would pop it on. Always courteous and go above and beyond customer service expectations.

Nurse

By Nurse | 9/11/2017

Great service!

KristenA

By KristenA | 1/11/2020

Bruce really listened to what my needs were and tried to work as best he could to help meet them. He had great suggestions and friendly, educated manner.