
By anonymous | 2/8/2016
excellent

By Darline | 5/7/2023
Curtious, informative and very knowledable.

By anonymous | 11/19/2015
Always a great experience. Work was performed quickly and efficiently. Staff was friendly and helpful.

By Stacy W | 5/5/2023
great costumer service

By anonymous | 10/31/2015
EZ in, EZ out. Appointment on-time, Alignment completed quickly and professionally. Will use NTB again.

By Jack M | 5/4/2023
Very professional. I was greeted promptly and the associate listened to my problem, viewed my vehicle and then told me what the fix was. Showroom was clean and neat. Very good experience

By anonymous | 1/17/2021
People very pleasant and helpful. It took two hours for an oil change. A little long for an appointment sysytem.

By Leslie L | 5/2/2023
Everyone was very nice I scheduled my appointment which was very easy and I got in-and-out of there and very helpful Employees. Thank you so much Axel

By anonymous | 9/30/2020
I had good experience, except oil (black) smudges on my door handles, steering wheel and shift lever etc.

By Zenek | 4/24/2023
Hailey was very happy to help when I had a question about a service.

By anonymous | 4/21/2018
Service was done quickly and mechanic was knowledgable

By Arline G | 4/19/2023
Customer at Kirkwood location for over 15 years. John is excellent at reviewing the assessment of my vehicles. Unless there is a safety issue, they don’t push any recommendation but always ready to discuss. Wouldn’t take vehicle to any other location!

By Larry | 7/13/2017
I was satisfied.

By He's Atlas | 4/15/2023
I previously got service from another NTB on Dupont Hwy and after getting new tires I noticed that my oil cover was tampered with and screws were replaced with zip ties. I change my own oil so I never need it to be checked during any service appointment. I also spent well over 4hrs at that appointment and was told it was because they were short handed. If they were doing what they were paid to do I would have returned to that location so now this will be my new go to spot. Hopefully the waiting room gets a wipe down and some updated chair in the meantime. the customer services was satisfactory. Alex did a great job. Please make sure he knows that as well. Customer service is very important to me wherever I handle business and credit should be given to the employees who do their jobs well.

By Larry | 7/13/2017
I was satisfied.

By Arthur | 4/13/2023
I have used this location for service for several years. I find the team to honest and helpful people. I trust the recommendation they provide.

By Jatin | 4/12/2017
Very good service

By joblack | 4/12/2023
Fast service

By Jatin | 4/12/2017
Very good service

By Erica Dewberry | 4/12/2023
fast service no issues