NTB-National Tire & Battery

825 ratings
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Location

5222 Indian River Rd,
Virginia Beach, VA 23464

Tashia

By Tashia | 9/15/2017

Great staff

Ricky White

By Ricky White | 6/5/2023

Manager provided outstanding customer service explaining in detail on how state inspection take place at this location . The staff was great communicated with me on when my vehicle will be ready for pick up. I have used this location for quite sometime now and the service puts me at ease... because usually I was always in doubt of being over charged but after research I found out they have better rates and continue to be fair and reasonable on any service I need. So Bravo Zulu on a job well done...

Steve

By Steve | 8/8/2017

No comment.

Kevin

By Kevin | 6/3/2023

Customer service, was very refreshing, I am 60 years old, I haven't seen customer service, in 30 years, until today. The employees provided service, with a genuine smile. And in doing that, they uplifted my day, because I am grieving, from the lost of my daughter. Customer service matters. .

Steve

By Steve | 8/8/2017

No comment.

Dave W.

By Dave W. | 5/31/2023

Everyone I spoke to were friendly, professional, and honest. I appreciated the great service I received and how quickly the service was provided. Both Monica and Jayson were very helpful, they both reflect well on NTB and deserve recognition.

Kenny

By Kenny | 7/27/2017

Everything went very well.

Heather Q

By Heather Q | 5/30/2023

Mary was an excellent mechanic and the store manager, Justin was friendly. Fit me in for originally a tire patch, but I actually needed a new one and thankfully, there was one in stock. Spent under an hour there, returning customer for life!

Kenny

By Kenny | 7/27/2017

Everything went very well.

Chillwill

By Chillwill | 5/30/2023

I received great service from the manager. And he explained everything that was going on and how to better take care of my vehicle.

Panupong

By Panupong | 7/17/2017

Good

Kurt E.

By Kurt E. | 5/29/2023

Manager is friendly and knowledgeable.

Panupong

By Panupong | 7/17/2017

Good

Jim W

By Jim W | 5/29/2023

Monica Brown assisted me and provided over and beyond service and I've been there before, she just does excellence effortlessly.

anonymous

By anonymous | 6/24/2016

Very helpful and nice staff

Eddie P.

By Eddie P. | 5/24/2023

I was happy with the overall professionalism and promise of service in the communication skills with the employees

Mercy

By Mercy | 9/8/2017

Good

Jeff

By Jeff | 5/24/2023

Everything at this location is easy, communication is great and staff is AWSOME!

Mercy

By Mercy | 9/8/2017

Good

Rachel

By Rachel | 5/23/2023

My inspection was done very quickly and although it failed, they gave me a reference of who to go to to fix the issue they were unable to fix. When I brought my car back for re-inspection, they did it right then and there for me and I only had to wait about 10 minutes. Very friendly service as well.