NTB-National Tire & Battery

452 ratings
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Location

5890 Brook Rd,
Richmond, VA 23227

Glennis Bennett

By Glennis Bennett | 7/19/2018

Good service

TrentM

By TrentM | 2/20/2023

Came in short notice and they got me in almost immediately. Chank was very helpful at the front desk and Drew changed my oil as well as updated me on the status of other parts of my vehicle. No issues at all, would recommend, and will be coming back.

anonymous

By anonymous | 2/8/2018

Always have a good experience except that the windshield washer fluid is never topped off as the description says.

Six P

By Six P | 2/18/2023

I did not have to wait long for my vehicle. I was also satisfied with the service that was done to my vehicle.

Shani

By Shani | 9/19/2017

Great service

Joy783922

By Joy783922 | 2/18/2023

Personnel always professional, friendly. Service on vehicle is always excellent.

Shani

By Shani | 9/19/2017

Great service

Sharon

By Sharon | 2/16/2023

It’s always a friendly environment and they take care of all my needs and explain everything to me

anonymous

By anonymous | 1/17/2018

Made an appointment for a simple oil change and tire rotation for 10:30 in the morning and did not get out of there until 1:30 and then after they were done i had to ask them to check tire pressure as 1 tire was low.

Delorse B

By Delorse B | 2/10/2023

The staff is always professional, answering all questions, taking the time to explain the products needed to keep your vehicle operating. This the only NTB location I bring my vehicle to for service.They will also make recommendations when necessary necessary.

anonymous

By anonymous | 9/9/2019

Engine light was on! Was told that all I needed was to replace the fuel cap; (Code indication). Replaced cap on Thursday. Light back on Sunday. Not happy!

Wayne Gilbert

By Wayne Gilbert | 2/10/2023

The Manager Clenford Check JR. is the best person I have ever dalt with with my auto services That is why I keep coming back and would never do business any where else unless he was to go some where else he is a rea; assect to your Co. You need more like him and he only has the best people working for him, The service is just GREAT, You need to award him with something exter, so he knowes he is the BEST

anonymous

By anonymous | 3/6/2017

Does not have proper equipment to do the work...I do not trust this company!

DG

By DG | 2/3/2023

Excellent customer service

anonymous

By anonymous | 9/24/2017

They had no record of the service agreement I paid for and also tried to sell me 2 new tires because there were nails, the tires were a hefty price. They told me they couldn't plug them. I took it elsewhere ant they plugged them no problem. Very dishonest

Matt S.

By Matt S. | 1/30/2023

Quick and courteous service

Myra B

By Myra B | 1/24/2023

Great customer service all the time keep up the good work guys 🙏🏾💪🏾💯

Eddy A.

By Eddy A. | 1/21/2023

Sales associate (manager?) was excellent and took care of my need faster than expected.