NTB-National Tire & Battery

739 ratings
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Location

1340 W. Patrick St,
Frederick, MD 21703

anonymous

By anonymous | 5/27/2018

Always great service and friendly staff.

Marisa A

By Marisa A | 5/25/2023

The communication and friendliness of the staff was exceptional. They were very informative and helpful and you could tell they definitely cared.

anonymous

By anonymous | 5/11/2018

love these guys - military discount - fast and professional service for my baby

Sierra R

By Sierra R | 5/23/2023

They were quick, clean, and have always been dependable. They always let me know exactly what needs to be done at this appointment or what can wait til later, which I greatly appreciate.

anonymous

By anonymous | 3/16/2018

Excellent service. Bought my tires there too.

William

By William | 5/20/2023

Dino and Bobby were great

anonymous

By anonymous | 12/9/2017

Great service, great staff. Clean waiting area.

BH

By BH | 5/19/2023

Jessica was super nice and helpful. She explained all my options and why she recommended certain services.

William

By William | 12/4/2017

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taylorw

By taylorw | 5/14/2023

The process of finding the tires that I wanted on the website and then making an appointment was simple and straightforward. I wanted to add a service to my appointment (oil change) but couldn't figure out a way to do that, so that was frustrating, but the shop was able to accommodate my needs even though it wasn't part of my reservation. Once I was in the shop, the associate was helpful in making sure I was getting everything I needed and explained any additional services and those options. The services were completed within the timeframe that the associate gave me and they were prompt and effective in their communication.

William

By William | 12/4/2017

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WJP

By WJP | 5/13/2023

Courteous

Joyce

By Joyce | 10/4/2017

Great

Stacey M.

By Stacey M. | 5/11/2023

Kevin Arthur made my first visit very welcoming. I was stressed for my tire issue and assured me that it was an easy fix. This young man is the right type of advisor for customers like me that are unsure of the service needed and effective communication skills.

Joyce

By Joyce | 10/4/2017

Great

Danielle P.

By Danielle P. | 5/9/2023

Came in never having been here before and was able to walk right in tell them I need a new battery for my car and they were able to accommodate me right away. I normally dread any work done on my car because I feel like it takes forever. Quick and super easy!

Nicole

By Nicole | 5/22/2017

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Tooty fruit

By Tooty fruit | 5/8/2023

From my initial phone call, customer service was on point to the gentleman that checked me in Kevin

Nicole

By Nicole | 5/22/2017

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jimmy H

By jimmy H | 5/5/2023

I was attended to quickly, and they had my car in the bay in no time. I was called a short time later telling me, what was the problem and that I would be contacted as ssom as it was doone.