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By Francis | 4/10/2017
Great Service
By Mariam K | 5/2/2023
Great customer service!
By Francis | 4/10/2017
Great Service
By xcmcafee | 4/30/2023
All of the staff were polite and courteous. They stayed after hours to get my car done even though they were swamped with work. I was impressed with their professionalism.
By anonymous | 11/12/2016
I picked Merchant's Tire & Auto through TireRack because they had a lot of great reviews. I was not disappointed at all!
By wooly R | 4/30/2023
My problem (a non-functional windshield wiper) was attended to very promptly.
By anonymous | 3/31/2016
Quick and reasonable price!
By Nelly D. | 4/26/2023
The Bethesda, MD shop was short staffed and didn’t have any mechanics to replace my tire. But the manager, Musa Muhammad stayed late to get it done for me. He and the sales associate, Kevin Fuentes were both very kind, professional, and accommodating. Very pleased with the services I received!
By anonymous | 11/6/2015
I've used these guys several times for all our car's tires. They have been quite helpful and I have been pleased with the work. And on more than one occasion they have worked extra hard to meet a tight time frame - for both me and other customers.
By Alex G | 4/26/2023
Store staff was extremely friendly and service was completely very promptly. Kevin Fuentes was very helpful and took care of my service meeting full expectations.
By anonymous | 9/5/2019
So far so good, very comfortable. I had them last year. Am enjoying my ride.
By TjP | 4/26/2023
Musa Muhammad went beyond helping me. He was a straight up guy and got me taken care of fast. Helped me big time since I’m from Georgia. Appreciate it fam!
By anonymous | 3/13/2019
Service was supposed to take 2 hours but ended up being 4 hours.
By Ellen B | 4/26/2023
See answers to prior questions.
By Michael | 4/10/2017
Ok
By Sue S. | 4/26/2023
It was easy to schedule the service at the day and time we wanted; service was completed ahead of schedule.
By Michael | 4/10/2017
Ok
By ErinR | 4/25/2023
Ease of scheduling appointment. Was contacted by phone with updates on my service.
By anonymous | 11/23/2020
Not sure about the alignment figures. I know they are accurate because it is done by machine but I thought after I saw them, that initially they were presented as more serious than they seemed to indicate on the chart.
By Anonymous | 4/21/2023
I went to NTB for a slow leak in my tire. They were able to patch it for me same day for a fair price. They did mention a few items they felt needed service, but no hard sell. They included prices for these services, which I find helpful for comparison shopping I was very satisfied with this visit.
