Location
1725 River Valley Circle North,
Lancaster, OH 43130
By anonymous | 4/22/2017
I waited 7 hrs for them to fix 3 things when I had a appointment.
By A | 4/15/2023
Andrew took care of my vehicles oil change , reset my oil reminder light and checked the pressure in my tires
By anonymous | 1/13/2016
It was just a long wait 3 hrs. Just wish I was informed that it would be a while. They did a great job on the car though.
By Anonymous D | 4/15/2023
Ryan DeBerry was very friendly and didn't miss a single detail.
By anonymous | 6/26/2019
Spoke with manager who refunded my money but nonsense and distraction could have cost me my vehicle, will not return
By MB | 4/12/2023
Fast and complete service
By Greg T | 4/11/2023
Cost of service was explained clearly before appointment. Service performed was done very quickly.
By Judy | 4/11/2023
I trust the ppl at NTB to care for my car. They have never steered me wrong
By Cheri D | 4/6/2023
Friendly and knowledgeable on what they are doing.
By Deb H | 4/4/2023
I came in the evening before my appointment due to a slow leak in my driver side rear tire. After the tire was checked it was found to have 3 screws/nails in it. I was advised due to the place of one of the screws the tire could not be fixed. And since my car was AWD I needed to purchase 4 tires. Jera Lawrence was the greatest help. She gave me multiple options, scheduled my appointment for the next afternoon. Her customer service skills are impeccable…she’s very friendly and makes you feel comfortable. I am very satisfied with my visit to NTB
By Amanda | 4/3/2023
Everyone is very polite and helpful. Mark is always helping as much as he can and explaining in detail what they are going to do.
By Teresa G | 3/31/2023
Customer service was outstanding the quickness of getting my flat tire fixed was amazing
By Ernest T. | 3/30/2023
Did a good job…easy scheduling…quick work.

