Want to write your own reviews?
Download our SurveyMini App.
By anonymous | 6/18/2019
Professional service and customer support.
By Satisfied Customer | 6/3/2023
Quality service, friendly staff, Wil was great! I will definitely be back again!
By anonymous | 5/19/2019
Fast excellent service. Attentive staff.
By FamousM | 6/2/2023
It was an emergency situation where I drove an hour and a half because you were the only place that had my tire available. I needed 4/ only 2 available. Based on my experience, and the excellent service I’m willing to drive an hour and a half again to get the other two. In fact, I’m going to order them today !
By anonymous | 3/12/2019
Merchant Tires may have changed the name to NTB but they still have the same outstanding customer service crew
By RBrandt | 6/2/2023
Michael met me as I was entering the business and welcomed me in. We discussed my appointment and expectations. Domm the mechanic came in to explain the work performed and ensured that all my questions were answered. Very good team at this location.
By anonymous | 12/9/2018
Steve is awesome!!!!! He makes sure you have everything you need to ensure your car needs are met. My car is running like new!
By Mary T | 6/2/2023
The guys are very polite, and helpful. They also are happy spirited. They keep me informed of the work, and they get you in and out.
By Raven | 8/13/2018
N/A
By Winston Lewis | 6/2/2023
I had a 1:00 pm appointment and arrived a couple of minutes early. I was out in 15 minutes with my tire rotation on a Friday. Best and quickest service I've ever had. Don't get me wrong. This is a good store and I always get good service but this was exceptional.
By Raven | 8/13/2018
n/a
By Ronda W. | 5/31/2023
Mike Logan was professional as well as the technician that serviced my vehicle. Both are reasons I will return. They exceeded my customer service expectations.
By Charles | 8/7/2018
Great customer service
By Anonymous | 5/30/2023
Mike was very thorough. He is a great and I return to the NTB simply because of his professionalism and honesty.
By Charles | 8/7/2018
Great customer service
By Donald and Teri Hines | 5/29/2023
I felt like all the employees were honest and reliable
By anonymous | 8/6/2018
Steve did a good job in making my 5 hour wait painless. Merchant this store need more than one alignment rack.
By Mike H | 5/22/2023
The associates were very professional, tires were in stock for same day appointment, services was performed on time of appointment, and happy with pricing and new tires.
By Lisa | 7/16/2018
n/a
By Desire | 5/22/2023
Timing was great
