NTB-National Tire & Battery

524 ratings
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Location

601 Paul Huff Parkway NW,
Cleveland, TN 37312

anonymous

By anonymous | 6/22/2019

Good place to go I get synthetic and get rotation done for free.

RoadTripperCT

By RoadTripperCT | 4/17/2023

Oliver was great! He took care of getting our tire assessed and suggesting replacement options. We didn’t feel pressured and liked the friendliness and genuineness of his support.

anonymous

By anonymous | 12/15/2020

NTB always does a good job, but I hate the constant upselling! They come up with the most horrible things wrong with your vehicle, give you hundreds of dollars in quotes to get it fixed. It is very annoying! And just beware and get a second opinion before forking out all that money to fix who knows what.

Starburst

By Starburst | 4/13/2023

They are always professional & friendly. Repairs are affordable & completed in a timely manner

anonymous

By anonymous | 11/25/2018

Had to take car back again to rebalance tires

Bert S

By Bert S | 4/13/2023

Oliver was great. Very friendly and very professional. Thanks

anonymous

By anonymous | 11/25/2018

Rotated and balanced my tires, replaced battery. Service was fast. Staff was friendly

Rachel4

By Rachel4 | 4/11/2023

Spencer was awesome. He managed to get my problem fixed in about 15 min. Also, I arrived 10 minutes before they closed and he made sure that my car was good to go. He was super helpful!

anonymous

By anonymous | 6/9/2019

The tires werent installed correctly and on the day I got them. They went flat and they had to redo them. Then a week later one had impact damage in less than 7 days it had a huge bubble and kept going flat. I was charged the installation and disposal of the tire.

Eli B.

By Eli B. | 4/8/2023

Wonderful customer service- helpful but not over bearing. Genuinely cared about my situation and wanted to help, and went out of their way by staying a few minutes late in order to do so!

anonymous

By anonymous | 1/21/2020

One star because zero star is not an option. I have only used NTB for the last 5 years. The NTB in Murfreesboro,Tn is awesome, the NTB in Cleveland,Tn is the worst den of thieves I have ever had the costly misfortune of dealing with. They stripped out my oil drain plug and then wanted $600 to repair it. They lied about a leaking tire( I found out later) and sold me on a new set.DO NOT,REPEAT,DO NOT TAKE YOUR VEHICLE TO NTB CLEVELAND, Tn!!!!!!!!!!!!!!!!!!!!!!!

Kenneth g

By Kenneth g | 4/5/2023

Ease of getting in and and very satisfied with associates

Jeff W.

By Jeff W. | 3/31/2023

The staff is always friendly and very knowledgeable about their job assignments, if you have to wait they explain all the issues causing the wait. They are a great staff.

Kenny99

By Kenny99 | 3/30/2023

Staff was exceptional in every way. I was extremely impressed.

Silvia N

By Silvia N | 3/30/2023

Professional services!

Valerie M

By Valerie M | 3/29/2023

I had family members that told me about ntb and I went there applied for a card and also I like the friendly staff they have good prices and bathrooms are always clean I wouldn't go anywhere else