NTB-National Tire & Battery

487 ratings
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Location

13776 Warwick Blvd,
Newport News, VA 23602

anonymous

By anonymous | 2/3/2021

They charged me for things I didn't ask for. Thats over 300.00 of wasted money.

Amz

By Amz | 5/20/2023

Very good service they're awesome I will come back for sure

anonymous

By anonymous | 11/17/2020

Only one side of tires rotated on the drivers side only, I thought both front and back on both sides were to be rotated? but it was not done and I hope I got the high mileage oil I paid for , I had a coupon but still..anyway I don't think I will go back there.

NJG

By NJG | 5/20/2023

Amber Taylor and Marion Brown were both vey helpful and friendly. They both understood very well the symptom my car had as I described it to them and gave me excellent explanations of what the problem was and its solution.

anonymous

By anonymous | 4/26/2016

Needed a new alternator on 2005 Dodge Grand Caravan. Alternator was replaced OK. But when my wife went to leave, she noticed check engine light was now on. She asked counter guy about it, but he didn't offer to check it out. She brought van home and I saw that they didn't reconnect the EGR valve electrical connection. I reconnected and cleared code myself.

Weezy

By Weezy | 5/15/2023

The deals were great

anonymous

By anonymous | 6/13/2016

Felt like he did not do what was advertized

Chantay

By Chantay | 5/12/2023

Had a pleasant experience especially talking to one of the workers he was so kind and explained everything well! Felt comfortable being there!

Rebecca G.

By Rebecca G. | 5/10/2023

Cost/value was good. I was able to make an appointment online without much issue. The services were completed while I waited and did not take an extensive amount of time.

Anonymous

By Anonymous | 5/5/2023

Amber , the front desk associate, made the experience amazing! She was welcoming, kind, detailed and has a great work ethic. The technicians were friendly and efficient which made for an overall great experience.

slue

By slue | 4/25/2023

Marion was very helpful. I called and told him I had a tire that was losing air and if they could look at it soon. He told me to come on down and he would take care of it right away. I knew where the hole was and that it was too close to the side wall to be repaired. Marion helped me pick out a tire, they put the new tire on and I was on my way. It was a very good experience.

JD

By JD | 4/25/2023

It was simple to make the appointment. I was seen when I showed up for my appointment. It was only late because the mechanic sat in the parking lot instead of starting work. The gentleman that checked me in was professional and knowledgeable when I asked him other questions about the maintenance of my car.

Sandy S

By Sandy S | 4/19/2023

Staff was very friendly and service was excellent

asaneagle

By asaneagle | 4/3/2023

Marion got me in right on time - he explained and showed me diagrams of an issue that will need to address - he didn't pressure me for any other service. He was a consummate professional with a great understanding of his business