NTB-National Tire & Battery

662 ratings
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Location

12741 Harbor Dr,
Lake Ridge, VA 22192

anonymous

By anonymous | 9/2/2015

Tire valve leak. Found the problem

Ford owner

By Ford owner | 1/16/2023

The check was done in an hour.

anonymous

By anonymous | 8/13/2015

excellent as always. David Wheeler (Mgr) is great Also replaced all 4 tires. Don O'Connor

JP

By JP | 1/14/2023

The Service Manager, Arun, and the Service Technician, Zac, were very thorough, in telling me why the hole in the tire caused by a nail, could not be patched. Arun, talked about replacing two tires versus four tires. He then found 4 new Michelin Tires at a nearby NTB. Arun is a super Service Manager. Zac is a very technically astute mechanic.

anonymous

By anonymous | 1/3/2021

We bought new tires and had four wheel alignment. Staff is polite and professional. Prices seemed reasonable. The credit card machine wasn't working right. That is why the rating was 4 stars and not 5. Just aggravating trying to pay.

Silas L

By Silas L | 12/23/2022

GREAT experience friendly staff and quick job for being very busy.

anonymous

By anonymous | 11/13/2019

Excellent professional and courteous service.

Ramirez

By Ramirez | 12/16/2022

This was my first time coming to this location and the service was excellent from start to finish. Arun checked me in and he was very friendly and informative. I am extremely satisfied and will definitely recommend this location.

anonymous

By anonymous | 8/12/2019

Service was great. Car complete when quoted. Only downfall is the cost, but most maintenance is more than Preferred.

Muhammad Tauseef Ahmad

By Muhammad Tauseef Ahmad | 12/15/2022

I have been going to this facility for many years now. Except for few times, I always had a great satisfaction and customer-friendly associates who listen and offer/recommend solutions.

Anonymous

By Anonymous | 4/27/2018

N/A

byeager

By byeager | 12/8/2022

The employees at this location are always friendly and efficient

By | 4/27/2018

n/a

Coffeetime

By Coffeetime | 12/8/2022

The man who checked me in had the best customer service I’ve ever witnessed. Great attitude and very helpful.

Heather

By Heather | 11/6/2017

Thank you!

Kat H

By Kat H | 11/19/2022

Both Bruce and John were AWESOME!!! My car was towed to NTB due to alternator failure. I received calls from both asking what I had experienced and was informed of the specifics and pricing of repairs. They both were genuine about the ordeal I had gone through and just top notch with there work ethics! Bruce was able to pick me up, too! Thanks to all those involved in the repairs!

Heather

By Heather | 11/6/2017

Thank you!

Dr. Hill

By Dr. Hill | 11/17/2022

Mr. Bruce the store manager was delivered excellent customer service. I shared with Mr. Bruce that I left another NTB location because of very poor leadership and customer service. Mr. Bruce went above and beyond. He truly puts his customers first.

Miles

By Miles | 5/27/2017

N/A

Merlee

By Merlee | 11/15/2022

They fit me in with no appt checked my tire pressure, found a problem with the air tube with one tire, tightened it, checked the air pressure and did not charge me. I will go back when I need tires.