NTB-National Tire & Battery

596 ratings
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Location

4720 King St,
Alexandria, VA 22302

Franklin

By Franklin | 6/13/2017

Great service.

Jason m

By Jason m | 10/8/2022

Service writers were nice and the service was fast

Franklin

By Franklin | 6/13/2017

Great service.

JLG

By JLG | 10/6/2022

Responsive customer service

Jeb

By Jeb | 4/26/2017

no comment

Skyline

By Skyline | 10/3/2022

Service was convenient, prompt and “reasonably reasonable”.

Jeb

By Jeb | 4/26/2017

no comment

Delina

By Delina | 9/28/2022

staff was great and friendly, quick check in process and clean waiting room

anonymous

By anonymous | 11/27/2016

Would have liked a call to let me know when the car was finished. Otherwise just fine.

User27

By User27 | 9/28/2022

The front desk was AMAZING. I was able to drop my car off during my teacher lunch break and they were able to work with me easily. Then, they called when I could pick it up. Thank you so much!

anonymous

By anonymous | 9/10/2016

Normally I would say excellent. But it took too long, I get it, just before the long weekend. Very friendly and helpful.

Freya J.

By Freya J. | 9/26/2022

I came in 1 hour before close with a tire that was loosing air like crazy. They stayed past close to repair my tire for me so I was able to get to work the next morning. They even helped me with the wifi so I didn’t miss my class because of my broken tire! I was very impressed on how they went above and beyond to help me out!

anonymous

By anonymous | 11/27/2018

I was happy with the service I recieved. I brought my car in for a tire change, however I was given an oil change. The manager had not looked in the system to see what service I had scheduled. Needless to say, I did recieve my tire replacement once the mistake was acknowledged. The oil change was free of course and I was given a discount due to my extended wait. I will return.

HowardF

By HowardF | 9/23/2022

The mechanic discovered the problem, i.e. 2 nails in two different tires. NTB patched one tired, and replace the other. My road hazard warranty kicked in, reducing the total bill to an economic level.

anonymous

By anonymous | 11/25/2018

Good serviceIn and out with repairs

Ih

By Ih | 9/20/2022

The guys went in depth explaining everything on my alignment report. They communicated every step and let me know when my car was on the alignment rack.

anonymous

By anonymous | 7/30/2018

Tire pressure light came on just a few hours later the same day

Satisfied Customer

By Satisfied Customer | 9/19/2022

The service representative with whom I dealt was professional, courteous, helpful, and friendly. Please extend to him my appreciation.

anonymous

By anonymous | 5/7/2018

okay service shop always forgets to put the oil cap back on.

Sonja B.

By Sonja B. | 9/14/2022

Ease of making appointment, staff and service