By anonymous | 5/3/2016
Great alignment work. Found a national back ordered tire and had it delivered the next day. All the work done on time and at cost expected.
By Anonymous | 4/24/2023
Great service work
By anonymous | 10/12/2015
I no longer own this car because I traded it in 18 months ago, but I still receive notifications about it. It seems like whoever bought it is taking good care of it. Thank you, new owner. I loved this car for four years and had trouble trading it in. I hope it makes you as happy as it made me. Oh, and Merchants is good, too. I take my new car there sometimes.
By Kevin W | 4/22/2023
This is my go to place. The staff is always pleasant and they don’t try to convince me to get unnecessary work done.
By anonymous | 8/7/2015
Quick in and out for the amount of customers in the store. Purchased tires for my truck elsewhere and they installed them for me. Excellent work.
By Come on | 4/15/2023
The representative answered my questions and made me feel at ease
By anonymous | 10/18/2020
The only reason I gave a 2 star rating is that the survey would not slow me to select 1 star. The Service was unsatisfactory! It took a month to get a replacement tire And when it arrived it was the wrong tire but they installed it anyway. They failed to re-balance all tires as requested. I would not recommend NTB Auto.
By katr | 4/15/2023
The customer service from the associate who helped us was amazing! We came in with a flat tire and 3 dry rotting tires that were on their way out. We were seen right away by Erica Kozee and she helped us through the whole process, we are so grateful to her and everyone at NTB!
By Norma Salley | 6/17/2017
Excellent customer service.
By Nancyk | 4/15/2023
All service personnel were friendly and professional.
By anonymous | 10/8/2019
Scheduled appointment for 7am. Thought I'd never get out of there. Seems locating tires to transfer to other store(s) or other activities more important than servicing my vehicle as scheduled.
By S.Howard | 4/13/2023
The customer service representative are always friendly.
By Anonymous | 4/10/2023
The staff was very friendly and accommodating.
By Lenell M | 4/8/2023
The manager accommodated me for last minute tire repair. Staff was extremely helpful and courteous.
By Anonymous | 4/6/2023
Honesty in price and timeframe to do the work
By Walter K. | 4/5/2023
Highly Satisfied with the entire service team and Technician Mike Schultz for always performing an excellent repair service. Excellent Staff
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