NTB-National Tire & Battery

533 ratings
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Location

2022 West St,
Annapolis, MD 21401

anonymous

By anonymous | 5/3/2016

Great alignment work. Found a national back ordered tire and had it delivered the next day. All the work done on time and at cost expected.

Anonymous

By Anonymous | 4/24/2023

Great service work

anonymous

By anonymous | 10/12/2015

I no longer own this car because I traded it in 18 months ago, but I still receive notifications about it. It seems like whoever bought it is taking good care of it. Thank you, new owner. I loved this car for four years and had trouble trading it in. I hope it makes you as happy as it made me. Oh, and Merchants is good, too. I take my new car there sometimes.

Kevin W

By Kevin W | 4/22/2023

This is my go to place. The staff is always pleasant and they don’t try to convince me to get unnecessary work done.

anonymous

By anonymous | 8/7/2015

Quick in and out for the amount of customers in the store. Purchased tires for my truck elsewhere and they installed them for me. Excellent work.

Come on

By Come on | 4/15/2023

The representative answered my questions and made me feel at ease

anonymous

By anonymous | 10/18/2020

The only reason I gave a 2 star rating is that the survey would not slow me to select 1 star. The Service was unsatisfactory! It took a month to get a replacement tire And when it arrived it was the wrong tire but they installed it anyway. They failed to re-balance all tires as requested. I would not recommend NTB Auto.

katr

By katr | 4/15/2023

The customer service from the associate who helped us was amazing! We came in with a flat tire and 3 dry rotting tires that were on their way out. We were seen right away by Erica Kozee and she helped us through the whole process, we are so grateful to her and everyone at NTB!

Norma Salley

By Norma Salley | 6/17/2017

Excellent customer service.

Nancyk

By Nancyk | 4/15/2023

All service personnel were friendly and professional.

anonymous

By anonymous | 10/8/2019

Scheduled appointment for 7am. Thought I'd never get out of there. Seems locating tires to transfer to other store(s) or other activities more important than servicing my vehicle as scheduled.

S.Howard

By S.Howard | 4/13/2023

The customer service representative are always friendly.

Anonymous

By Anonymous | 4/10/2023

The staff was very friendly and accommodating.

Lenell M

By Lenell M | 4/8/2023

The manager accommodated me for last minute tire repair. Staff was extremely helpful and courteous.

Anonymous

By Anonymous | 4/6/2023

Honesty in price and timeframe to do the work

Walter K.

By Walter K. | 4/5/2023

Highly Satisfied with the entire service team and Technician Mike Schultz for always performing an excellent repair service. Excellent Staff