NTB-National Tire & Battery

724 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

8194-A Terminal Rd,
Lorton, VA 22079

Jay

By Jay | 7/25/2017

Thank you

Robbie K

By Robbie K | 4/29/2023

Joe was the best. I picked up a bolt and hot to keep filling my tire every 10-15 min. Not only did he have my tire in stock he let be bring in my wheel and move to the front of the line! Dude saved the day

Jay

By Jay | 7/25/2017

Thank you

hercndolly

By hercndolly | 4/28/2023

This NTB is near my home and has always provided great service. Usually the wait is not very long, and the personnel are friendly.

Chocolatté

By Chocolatté | 5/15/2017

Awesome service!

Chaune D.

By Chaune D. | 4/26/2023

Great service

Derrick

By Derrick | 5/15/2017

Great customer service

Karinl

By Karinl | 4/25/2023

Better service than at a dealership! Immediate attention by staff and mechanic. All the work done on 4/25 - I was out in 45 min. At a dealership, it wld have taken several hours! Also that job wld have cost more than triple$!.

Chocolatté

By Chocolatté | 5/15/2017

Awesome service!

Becky W

By Becky W | 4/21/2023

I was able to schedule same day and they even went to get the tire from the warehouse to make this happen- thanks!

anonymous

By anonymous | 8/24/2016

fast and efficient

Karin L.

By Karin L. | 4/18/2023

Was able to get an appt. within a few hours of my inquiry and location is close to home! I never have to wait wait long as at the dealer location!!!

anonymous

By anonymous | 7/4/2016

NTB explained the options with the tire choices I reviewed and gave me the information I needed to select the right tire for my car. Although the customer service staff are extremely short handed, I was able to get in before a rush of customers and have my car taken care of. An alignment and installation of 4 tires took 4 hrs - a bit long if you ask me - I was happy with the work and price of services. I would go back.

FranS

By FranS | 4/17/2023

I had a leak in my tire due to the nail and I was in and out in less than an hour.

anonymous

By anonymous | 12/15/2020

Friendly staff. Clean office/waiting area. Respecting pandemic rules.

Sasky

By Sasky | 4/15/2023

All the info provided above

anonymous

By anonymous | 4/4/2020

My service was good . The mechanics were attentive an professional to my vehicle needs

KB

By KB | 4/5/2023

Reps very credible.

anonymous

By anonymous | 7/4/2018

Great Cuztomer Service with a Smile :)

Andrew

By Andrew | 4/3/2023

I had a nail in my passenger rear tire. The tire was unfortunately not repairable and Joe explained in detail why and what my options were. The store did not have 4 of the type of tire I needed and Joe worked with a fellow manager to get what I needed. Both he and the technician statues after hours to complete my repairs as a commute home on the spare “donut” was not a safe or feasible option. I cannot stress enough how much I appreciate the Store Manager Joe and the folks at this NTB location.