
By anonymous | 3/9/2020
Quick and courteous. Very helpful

By James Lee | 5/24/2023
when I visited the NTB it was a little busy but front service agent Mr. Joe is super nice, and keep tracking the status of working and professionally well explain the service, procedure and etc. it was most nice visit and I highly recommend this shop!!!

By anonymous | 1/27/2020
They have great customer service, and they are very precise and informative. I would definitely recommend them to another customer.

By Chris | 5/24/2023
Joseph Alan Mcmillan is an absolute rock star! Beyond professional and made me feel like one of my own brothers was helping me out. He made me feel like I was family and the way he interacted with me took away the pain of having to spend $1800 on new tires, lol!! I can't stand the dealership and am thrilled to have found this location because it'll be my new go-to if Joe or similar style folks are working there. Never have I ever left a shop or dealership with a smile on my face and today Joe did just that!

By anonymous | 10/24/2019
Good job for the work they have done

By Wilmarie C. | 5/12/2023
The employee that helped us was very knowledgeable and helpful.

By anonymous | 9/6/2019
Replaced tire with blown sidewall.

By Tony C | 5/10/2023
Been a customer for many years. Service & courtesy always there.

By anonymous | 6/17/2019
Excellent local service from Newington NTB!

By Chaps75 | 5/9/2023
Fantastic service

By anonymous | 5/30/2019
Good and fast service. Appointment time was accurate with no needless waiting.

By Jaro v. | 5/9/2023
Very professional and friendly staff working there

By anonymous | 11/21/2018
Always top notch service here!

By T J | 5/8/2023
Sales Associate Joseph was extremely helpful, knowledgeable and friendly. His customer service was also above and beyond what I have experienced for similar services elsewhere. This facility was clean and comfortable. The online appointment feature was easy to use, and I was able to schedule an appointment at a time that was convenient for me that same day.

By anonymous | 4/26/2018
No issues with oil change or customer service. Superb service. But the weel alignment personnel was not at work that day... they have a certain schedule...

By Anonymous | 5/4/2023
Joseph Mcmillian was amazing he was friendly and transparent with me during the experience. He educated me on auto parts and the procedure on the wheel alignment amazing employee and great for this Lorton location.

By Emiro Miguel | 10/27/2017
good job

By Anonymous | 5/4/2023
The store manager, Joe, was extremely helpful and got me in and out in the time frame needed. He was great.

By Emiro Miguel | 10/27/2017
good job

By Nancy R. | 5/4/2023
The work was done quickly. The manager, Joe, was friendly and professional. I asked to have the brakes checked and he told me they were in good shape. I appreciated his honesty.