NTB-National Tire & Battery

164 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

287 Grafton St,
Shrewsbury, MA 1545

James

By James | 9/7/2017

No problems

BOBA13

By BOBA13 | 1/28/2020

Dylan at my location was awesome! However the waiting room are needs some improvement

James

By James | 9/7/2017

No problems

Anonymous

By Anonymous | 1/23/2020

Friendly, knowledgeable, service representatives who are quite helpful and make me feel valuable as a customer

Trevor Borjeson

By Trevor Borjeson | 7/29/2017

Great experience.

Robbie W

By Robbie W | 1/18/2020

Kind, efficient and reasonable

Trevor Borjeson

By Trevor Borjeson | 7/29/2017

Great experience.

Duke

By Duke | 1/11/2020

Very efficient, professional and accommodating

Karen Reynolds

By Karen Reynolds | 7/17/2017

Great customer service!

Anonymous

By Anonymous | 1/11/2020

Friendly, knowledgeable, and honest staff.

Karen Reynolds

By Karen Reynolds | 7/17/2017

Great customer service!

AmandaW

By AmandaW | 12/27/2019

The associates were super friendly! It was also super quick to put on my new tires!

Lorenzo

By Lorenzo | 4/20/2017

Excellent service!

Peter L

By Peter L | 12/23/2019

The store is in the town I live in an had a bad experience the first time I went there. I decided to give the place a second chance and bought tires for my pickup truck last month and then a new tire for a flat repair for my wife's SUV yesterday. The experience has turned my opinion of the store around for me. It has been a pleasant experience both times. The store has my business from here on out.

Kartik

By Kartik | 11/6/2017

"There was no agreed time, but it was ready within the usual time."

Ed

By Ed | 12/17/2019

John and mechanics are great no issues with them at all.

Tharakvit

By Tharakvit | 8/28/2017

Very good customer service.

Judy M.

By Judy M. | 12/16/2019

I got sumatomo tires a year ago and was very happy with them. A few weeks ago my mechanic noticed extreme tires wear and I only had put 3200 miles on these tires. So I found the receipt from last year and the tires were supposed to last 70,000 miles. I took the receipt to the NTB tire and was able to arrange to get a new set of tires, continental sure grip for about $268. The next day we had a snow storm. The tires are awesome. I know that NTB TIRES stands behind their products and their work. I also get my oil changes done having divorced my dealership. Chance, John and Vinny are so nice and professional. Everyone is so busy and running around like chickens. To say thank you i bring snacks: cookies, donuts and recently fruit salad. I just want them to know how much I appreciate their awesome work. I take care of people in my life that take care of myself, my family and my car. My husband Mark is also a customer. I have referred my dry cleaner, Bob. His wife told me he got tires at the shop recently. When anyone needs tires I always tell them to go to NTB TIRE. Thank you so much for all that you do. Happy Holidays and Happy New Year.

Tharakvit

By Tharakvit | 8/28/2017

Very good customer service.

N/A

By N/A | 12/15/2019

No Comments