By Earnest | 6/30/2017
Outstanding work
By BigD96433 | 2/24/2023
Friendly and knowledgeable staff; very professional and courteous!
By Earnest | 6/30/2017
Outstanding work
By Margie at Seasons | 2/23/2023
very quiet waiting area. quick service in and out
By anonymous | 6/30/2017
My daughter was driving on I-95 up to DC and experiencin vibrations at high speeds. She had just had the car inspected at Merchant's in Williamsburg and had 2 new tires installed. I knew she was close to the Merchant's at Central Park, so I called ahead. The manager said that he would squeeze her in & balance the 2 older tires. She pulled in 10 minutes later, they took her keys, invited her to get a cup of coffee and she was back on the road in 1/2 hour. I couldn't be more grateful!!
By Tonio | 2/22/2023
Great service
By Michael | 6/20/2017
Good experience.
By Anonymous | 2/18/2023
It was friendly and pleasant encounter with everyone at the shop, and as always John was exceptional!
By Michael | 6/20/2017
Good experience.
By Mr. Watson | 2/17/2023
Did not have an appointment and the tires I wanted were not at this location. The time to mount and balance new tires was sooner than expected and the tires I did want were picked up from a nearby NTB sooner than expected. John was excellent at managing my unexpected repairs, and calmly addressing my concerns.
By Gene | 6/6/2017
thanks
By Michael | 2/17/2023
The staff at this location is always outstanding to deal with regarding questions, concerns etc.
By Gene | 6/6/2017
thanks
By Harry H | 2/9/2023
Nice, fast service.
By Joelso | 5/8/2017
good job
By Slim cognito | 2/4/2023
The staff was amazing! From the the guy who checked me in, the guy that rung me up and the guy that brought my car to the front. 11 out of 10
By Joelso | 5/8/2017
Good job
By TJ | 2/4/2023
The customer service is ALWAYS great.
By anonymous | 2/22/2017
great experience with merchants highly recommened
By OHunter | 1/30/2023
John was great and professional