Dreams

My husband and I were very happy with the friendly welcome and care while choosing a new mattress. We tried the comfort bed with the computer to see what bed we needed. Don the manager was very kind and listens to our thoughts about a new mattress. Very impressed.

My partner and I visited the Dreams store in Thanet and was assisted by Mark Newell, from start to finish he was brilliant, as a young couple we usually find most businesses don’t take us seriously but Mark treated us like any normal customer looking to make a purchase, answered all our questions and was provided fantastic help in finding the right products for us! His knowledge on all products was second to none and made us feel 100% confident that we were purchasing the right stuff for us!

mark was great listened to what we wanted showed us all the options didn't fill rushed and mark was very knowledgeable of all your products great person to deal with.

We were shown the range of sofa beds in store, all were demonstrated and open and closed so we could see how they worked. delivery time quoted was convenient and fast The order was placed with no problems with your very helpful staff

Our visit to Westwood store was a pleasant experience with Don serving us and being very patient

The salesman Dan was very knowledgeable & helpful, He got us to use the sleepwatch bed to identify which bed would suit.our needs & then select the best beds to try and pillows to get the most comfortable nights sleep, we were offered drinks while our order was processed, he arranged a convenient date for delivery and arranged disposal of old mattress , we left the store very happy with our visit & would recommend to others

The salesman was friendly but professional, he had lots of knowledge but took it slow and didn’t bombard me with information or indeed, a sales pitch. I didn’t feel rushed or pressured into a decision. Couldn’t fault Mark at the Westwood store at all

The Assistant Manager, Mark, could not have been more helpful. He gave us an assurance that we were buying the right product and we left the store feeling that we had been properly looked after.

Your store manager, was excellent, very helpful and understanding, I had just been in Harvey’s next door and could not believe how rubbish the salesman was , in your store , was a very warm welcome, from the manager Also the other staff were very friendly, would highly recommend

Customer service was amazing and aiding us in finding the right mattress was excellent