Dreams

Don the manager was extremely helpful and knowledgeable really helpful very professional.

Loved the fact that we were able to see what mattress suited the both of us. We were able to test a variety of mattresses. No pressure to buy

Dan the sales agent was v polite and informative. He gave us space to take our time. I couldn’t fault the customer service so far. I’ve worked in customer service 25 years so can be v critical. 10/10

Very good service!

Great service from beginning to end ! Your member of staff Georgia at the Thanet branch was brilliant ! Really knowledgeable about the products, efficient and helpful throughout the who process ! We went in a week previous when we had been looking all over for a bed from our son with disabilities and she was one of the reasons we went back to this branch

Excellent customer service from Dan at the Thanet store. Greeted upon entry, assisted at every point in the sales process. Got chance to try out the Sleepmatch bed which helped greatly in finding the best mattress firmness. Very tidy store with plenty of examples of divan and headboard colours and styles to chose from to enable us to select the right product. Highly impressed especially by Dan who came back from his lunch on the day we returned to the store to assist us again - that’s a brilliant sign of a dedicated customer assistant!

Good, knowledgable and friendly customer service.

The assistant ,Amy who assisted me was very professional,kind,patient and very helpful. The shop was very clean and other staff very welcoming too.. Will recommend.. Paul Rogers

The person who attended to us, Mark, knew the products. The bed is for our teenage daughter and he made sure that she was the main focus of the choice whilst also keeping us involved. When we returned the following day he remembered us. During the discussions he unprompted offered an alternative headboard even though it was a lower price

Mark was very helpful in every way showing different options and prices for what I was looking for explaining the structure of the products and comparing quality of the items and allowing me to discuss various options by comparison without being pushy and listening to what my needs were to help me make my decision.