Dreams

Don was very friendly & knowledgable. This was a repeat visit.

This is the second purchase of a mattress from dreams . Service quick , efficient and friendly. Would definitely recommend.

Very efficient and quick

Mark was very helpful, friendly and also very obliging with helping me with my purchase. He didn’t try to push me with my decision. I would recommend Dreams to family and friends with regard to purchasing items from this store.x

We were greeted by member of staff, (Georgia 373) and was pleased with her help on selecting the right mattress for our needs, we were able to browse alone which was nice not to have someone constantly following us, but as soon as we needed help with a question she was at hand, we were offered water which was a nice touch as it was a hot day, once we had decided on the bed and mattress, after trying several,the process of buying went very smoothly .

In the end got what we wanted

Welcomed as soon as entered store immediately felt comfortable. Mark friendly knowledgable and efficient and attentive to my requirements. Good value quality products. No hard sell very important.

the store boss was very good

We were served by Dan, who was knowledgeable, friendly, and professional. He listened to our requirements, suggested the product that matched, then allowed us the privacy to test and discuss our options. He answered any questions, without any pressure sales. He offered us water, which we gladly accepted. He even brought to our attention the armed forces discount, of which we were unaware even though we qualified. In doing so, he saved us another £148 on our order. He was also discreet when we used the wrong bank card and it was declined. The couple placing an order beside us were completely unaware. We immediately realised our mistake and used the correct card for the purchase. We left the shop feeling very well cared for, and would like to say a big THANK YOU to Dan. He is a credit to your company. He was definitely a big part in our decision to purchase a £1600 mattress from you.

Don at the store in Broadstairs was really helpful and knowledgable and helped me make up mind of what to get but was never pushy.