Dreams

Dan was very helpful, knew what we were looking for and was able to provide options and time-frames for a number of products. Really friendly and we were happy that we got what we were looking for, Dan was great in getting us the products we needed and in the time we needed due to a house move. We only popped in to get a rough idea of prices but we were happy to go ahead on the day because of Dan’s help. We’ll done!

The sales person was very attentive and although the mattress we went in to buy was not available in store, he did his best to give us an idea of the firmness we were after, by letting us lie on similar mattresses. We have purchased our choice on the advice given by the assistant. We are currently awaiting a delivery date. There was no pressure to buy anything and were allowed to have a look around at our leisure which resulted in us purchasing a headboard too.

When we arrived at Dreams in Westwood cross we were welcomed by the very friendly manager. He dealt with us really professionally, but put no pressure on us at all. He guided us through the process and really listened to what we wanted. He made us feel welcome and valued and both myself and my wife said how relaxed and friendly the whole process had been. It’s very rare in retail nowadays to feel valued, so he deserves a big pat on the back!!

Staff are helpful, available ,knowledgeable, but not pushy at all. Item I bought was in the sale --- a bonus.

Lots of beds to try, lots of space, variety and service

The assistant was extremely friendly and helpful. When the computer crashed she was so apologetic as we were in the store for some time until we did the order manually.

Broadstairs. Don should be given a raise. He was the perfect amount of attentive vs leaving us to try beds and decide. Didnt feel he was pushing us to spend more just trying to help us find the best things to meet our needs. He was also up for a bit of banter. The next time i go to buy a bed I want to deal with him. Also he offered us water more than once. It was a nice touch. We felt very looked after.

We were expertly served by Donald. He really knows his stuff!! He guided us through a process without any pressure to the perfect mattress for our needs and budget. We were offered a cool drink (it was a very hot day!), we even discussed pillows . In short, I'm a guy who hates shopping but I have to admit I really loved my whole visit to Dreams at Westwood Cross. The staff their are brilliant!! We have already recommended Dreams to family and friends. Ps. Loved the tech too!

Dan was fantastic. Very helpful and friendly. Very very very happy.

Don the manager here was amazing to deal with so friendly and knowledgeable. We are really looking forward to receive our new bed and mattress.