la Madeleine

The Manager Kenny is doing a great job. Unfortunately, he has a lot of turnaround from employees. One that is consistently great is Ingrid and Maria. These 2 ladies have been there long and they are great. The other employees need more customer service training. The client is not the enemy.

It was was easy to place the order. The order was on time. The order was ready for pick up.

It is always a most pleasant experience here. The staff in Old Town Alexandria have been here a long time and so sweet and accommodating. One feels like a special guest even if dropping in for a coffee or croissant to go.

Ingris, Maria, Abeba, Tina and their colleagues have been our pals for several years. They were also very responsive during the times when, during the pandemic, Madeleine was open only for take-out.

I received exactly what I ordered. It came quickly. The food was tasty.

Friendly staff especially Abibba. Good breakfast and treats. Perfect location.

The location is very convenient for me. The menu items offer a good selection. The prices are reasonable.

Love my app! Love the customer service at the Old Town, Alexandria location! Love the food choices!!!!

Superior customer service and great consistent with food/beverage.

OMG, absolutely lovely environment, very welcoming, and Robert was absolutely lovely manager . He’s very friendly and welcoming too. I feel very special the way he treat me. Thank u very very much💖