Dreams

Niran was very friendly , she even offered me a coffee she was very welcoming. She has offered all the advice that i needed to know before purchasing my items

When we went into your Dreams store in Leicester, it was a very welcoming store and all the store assistants were polite and helpful. Steve was fantastic who helped us understand our needs and was very patient while we tried to make our choice of mattress that we were looking for. Steve is such a lovely polite gentleman and we were able to choose our mattress without feeling pressured into making a quick decision and feeling rushed. Amazing experience and would highly recommend this store and especially Steve who was outstanding. Great customer service from all the assistants at your Leicester store but an extra thank you to Steve. We look forward to having our mattress delivered and enjoy the comfort of a new mattress.

We were felt with very quickly.. offered refreshments and a chance to try the bed comparability thing.. the assistants made effort to show a variety of options and made sure we got all the offers available on the day as well as telling us to look out for on line. A very good survive didn’t feel pressured to buy in any way thank you

Staff were very helpfull and not pushy or in your face.

We were quickly seen to. It didn’t take long to find what we were looking for.

My partner and I used the sleepmatch which we found to be an excellent feature, advising us what mattress to choose. The sales assistant, Jerome, then provided us with pillows (covered) and he guided us around various mattresses and options. He was really knowledgeable and helpful, and never rushed us. A great experience!

Nirali was really helpful and knowledgeable about the products. She took the time to understand my particular needs and preferences. There was a issue with the order and Nirali was proactive in contacting customer service to get this resolved. The rest of the staff were also very friendly. I am looking forward to receiving my bed and although there are many other retailers out there I found dreams to be specialist in this field and cater to a range of people and homes.

As soon as I walked in I was welcomed by Stanley and he was very helpful in what I came in for ,I recieved good advise to what I asked and also bought a mattress that was on sale at a fabulous price thank you Stanley for sorting the order out fast .

Very efficient, friendly And knowledgeable staff .. assisted in store by Ian

Excellent customer service